Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
2.0
Mar 3, 2026

GM

Recommend
CEO approval
Business Outlook

Pros

Free meal daily. Easy enough job to do when staffed.

Cons

Company keeps changing leadership and direction. Identity is in crisis.

4.0
Jan 19, 2026

Alright Job

Recommend
CEO approval
Business Outlook

Pros

Easy work Friendly staff Compatible availability

Cons

Fast food rushes Yearly raises Constantly understaffed

4.0
Jan 16, 2026

Decent job

Recommend
CEO approval
Business Outlook

Pros

The work wasn't hard, and the general manager was pretty nice, and he did teach you a lot about the business.

Cons

Some of the managers did 0 work and would leave you to take care of customers while you were working with 1-2 other people.

Viewing 277 - 279 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.