Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 25 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "It’s a good work environment" ((in 15 reviews)); "Good pay and benefits." ((in 12 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 63 reviews)); "They pay was low and it was too far" ((in 51 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 19 reviews)); "Poor ownership and leadership." ((in 7 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Skip to content Skip to footer

Notifications

Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

3.0

Apr 15, 2025

Unprofessional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great job opportunity to further people skills and into personal skills, and a great place to also learn food service etiquette

Cons

Can be clicky and favoritism can be shown. Some employees that are liked more than others get better job opportunities for management.

5.0

Apr 15, 2025

Great Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative and fun place to work! Work is engaging and exciting, and flexibility is offered when needed.

Cons

While it's exciting to be a part of a company that is growing and evolving, sometimes it can be hard to build momentum with constant direction changes.

2.0

Apr 3, 2025

Unfocused Goals

General manager

Recommend

CEO approval

Business Outlook

Pros

Delicious food Comprehensive training programs A positive and supportive work atmosphere inside the restaurant

Cons

Leadership has no idea which direction to go - unfocused. Mixed messages due to constant changes in upper management No work-life balance if want the restaurant to succeed No growth opportunities

Viewing 295 - 297 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner