Does Smile Digital Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Smile Digital Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smile Digital Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Smile Digital Health?

47% of Smile Digital Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smile Digital Health 3.6 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smile Digital Health?

Software Developer (8) , Project Manager (3) , Account Executive (2) , Account Manager (2) , Anonymous (2) , Associate Product Manager (2) , Sales (2) , Senior Project Manager (2) , Senior Software Developer (2) , Software Engineer (2) , Sr. Project Manager (2)

What are the pros of working at Smile Digital Health according to real employee reviews?

"Mostly great people to work with." ((in 11 reviews)); "Fantastic colleagues to work with" ((in 6 reviews)); "Friendly teammates and collaborative culture on a day" ((in 6 reviews)); "Unlimited Vacation" ((in 4 reviews)); "Good pay, remote work is nice" ((in 3 reviews))

What are the cons of working at Smile Digital Health according to real employee reviews?

"Arrogant management who are not suited for the job exception perhaps of James Agnew and a few others." ((in 7 reviews)); "Extremely low salary" ((in 5 reviews)); "The layoffs in Dec 2022 were hard but necessary and it’s been busier than usual but no other cons." ((in 5 reviews)); "Unrealistic deadlines and immature leadership." ((in 5 reviews)); "Growth opportunities are limited." ((in 3 reviews))

What are employees saying about Smile Digital Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smile Digital Health layoffs and their outlook for job security at Smile Digital Health in 2026.

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Smile Digital Health

Smile Digital Health reviews

3.1

47% would recommend to a friend

(76 total reviews)

Duncan Weatherston

50% approve of CEO

46% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.7

Senior management

Smile Digital Health has an employee rating of 3.1 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smile Digital Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

76 reviews

2.0

Jun 11, 2025

Passionate People, But Serious Leadership and Product Challenges

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Many team members are genuinely passionate about the mission and open standards - Flexible work arrangements and remote-first culture offer good work-life balance - Opportunity to work on complex problems in a niche healthcare space

Cons

- Lack of strong leadership and clear accountability often leads to confusion and inefficiency - Product quality and delivery fall short of industry standards, with limited focus on real customer needs - Strategic priorities shift frequently, making it hard to plan or deliver meaningful work - Feedback loops exist but are rarely acted upon in a transparent or effective way

4.0

Apr 7, 2025

Great people, great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are great and generally very knowledgable and helpful. The work is meaningful as the company is geared towards improving the healthcare network and data sharing among providers and patients.

Cons

Takes some time to get up to speed as the industry regulations are numerous.

1.0

Mar 27, 2025

Great benefits - terrible environment

Customer success advocate

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO Unlimited Sick Leave Good Salary

Cons

Work Culture Training Management No Connection to Higher Ups

Viewing 10 - 12 of 76 Reviews

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Jobs at Smile Digital Health

Account Executive- Remote US

Remote

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Senior Solutions Architect (Remote US)

Senior Cloud Engineer (Remote US)

Technical Account Manager

Senior Cloud Architect (Remote US)

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Smile Digital Health

Smile Digital Health reviews

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Ratings by demographic groups

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Passionate People, But Serious Leadership and Product Challenges

Great people, great company

Great benefits - terrible environment

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