Is Smithbucklin a good company to work for?

Smithbucklin has an overall rating of 2.7 out of 5, based on over 468 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 30% of employees would recommend working at Smithbucklin to a friend and 44% have a positive outlook for the business. The best reviews about Smithbucklin have been left by employees working as Director , Senior Manager and Operations Associate .

Does Smithbucklin pay their employees well?

According to anonymously submitted Glassdoor reviews, Smithbucklin employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smithbucklin. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Smithbucklin?

30% of Smithbucklin employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smithbucklin 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Smithbucklin?

Coordinator (28) , Senior Associate (25) , Associate (19) , Senior Coordinator (18) , Manager (16) , Senior Manager (13) , Director (12) , Operations Associate (12) , Membership Associate (10) , Executive Director (9) , Membership and Operations Associate (9) , Event Coordinator (6) , Account Manager (5) , Marketing Associate (5) , Marketing Coordinator (5)

What are the pros of working at Smithbucklin according to real employee reviews?

"Great people to work with and develop your skills." ((in 48 reviews)); "good benefits" ((in 29 reviews)); "The staff for the most part is great and overall there is a great culture that is promoted here." ((in 20 reviews)); "There are countless opportunities to make a difference in your clients, the people you work for and in yourself." ((in 15 reviews)); "I made many close friends and learned a lot from all the clients I worked on over the years." ((in 13 reviews))

What are the cons of working at Smithbucklin according to real employee reviews?

"Managers do not train you and dumb loads of work on you." ((in 23 reviews)); "No work life balance" ((in 16 reviews)); "70 hrs EACH week and was not compensated beyond my salary (a con)." ((in 12 reviews)); "All upper management has been at the company for over 20 years." ((in 11 reviews)); "executive leadership closely monitors and controls every aspect of their employees' work." ((in 8 reviews))

What are the top reviewed Smithbucklin locations?

Chicago , Washington , Saint Louis , Chesterfield , Alexandria , Poland , Raleigh , Bethesda , Tampa

Smithbucklin reviews

2.7

30% would recommend to a friend

(462 total reviews)

Matt Sanderson

42% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (462 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smithbucklin has an employee rating of 2.7 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smithbucklin employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

462 reviews

1.0

May 22, 2026

Pretends to be a Good Team Enviroment

Membership and operations associate

Recommend

CEO approval

Business Outlook

Pros

Wellness Week and Office Space

Cons

Was instructed to "work like a machine." Extremely high expectations for an unmanageable workload Employees are extremely stressed and overwhelmed, which can lead to being pitted against each other or conflict. Work is very unserious and unimportant for the amount of stress and emphasis they put on everything Upper management sits in meetings all day and often works from home or is unreachable during typical daytime hours; however expects associates to be available at all times to do their busy work with extremely unrealistic timelines. No communication with clients: multiple clients will have important deadlines, creating unmanageable workloads

Smithbucklin Response

1mo

Thank you for sharing your feedback. We’re pleased you valued Wellness Week and the office environment. We recognize that workload balance, communication and team support are important areas of focus as we continue to improve the employee experience.

2.0

May 6, 2026

Only take it if you NEED a job

Senior associate

Recommend

CEO approval

Business Outlook

Pros

You learn a lot and wellness week is nice

Cons

run especially if you’re in a client facing role in the creative, marketing or comms teams. I didn’t realize how bad it was until I went to a different company. I worked overtime my entire tenure. Many people (including higher ups) messaged me on my last day saying they were jealous of me moving to a different org. Severely high expectations with minimal resources and support. High turnover and burnout rates. Lower level employees do all the work for minimal pay. Company culture is abysmal. Majority of people are miserable.

Smithbucklin Response

1mo

We appreciate you taking the time to share your experience. We’re glad to hear you valued the learning opportunities and Wellness Week. We recognize the importance of workload balance, employee support and fostering a positive team environment, and we value feedback from current and former employees.

3.0

May 6, 2026

Flexible work environment but high turnover and workload issues

Membership associate

Recommend

CEO approval

Business Outlook

Pros

Flexibility in modality (hybrid), opportunities for growth, access to several different teams and service units to learn from, good amount of PTO

Cons

High staff turnover. Employees are assigned to too many clients or projects and as such things fall through the cracks. Rather than hiring more staff, responsibilities are handed off to other staff members. Stakeholder and Board relationships with staff are sometimes contentious.

Smithbucklin Response

1mo

Thank you for sharing your experience. We’re glad to hear you valued the flexibility, growth opportunities and PTO offerings and we appreciate your feedback.

Viewing 4 - 6 of 462 Reviews

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Jobs at Smithbucklin

Contracts & Legal Operations Coordinator

Membership & Operations Associate

Senior Account Coordinator

Smithbucklin

Smithbucklin reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pretends to be a Good Team Enviroment

Only take it if you NEED a job

Flexible work environment but high turnover and workload issues

Top companies for "Compensation and Benefits" near you

Jobs at Smithbucklin