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      SoFi

      Engaged Employer

      SoFi RMC reviews

      4.1

      71% would recommend to a friend

      (11 total reviews)
      avatar

      Anthony Noto

      100% approve of CEO

      88% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.1

      Career opportunities

      3.0

      Diversity & inclusion

      2.6

      Culture & values

      2.5

      Work/Life balance

      2.5

      Senior management

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      1.0
      Jan 16, 2018

      WILL NOT REFER ANYONE HERE

      Rmc
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits -Meal Cards -You’ll meet some wonderful people on your team -Extended breaks and lunch (Thank goodness)

      Cons

      -High Stress Industry -Work/Life/Balance is non- existent -“Short man” complex -Supposedly there is room for growth -EXTREMELY LOW PAY for the amount of work that is done -YOU ARE REPLACEABLE...YOU’RE just a number -It is evident that WE don’t matter to Executive Staff -RMCs/CSRs work as if they’re in a sweathouse -Transparency is at 10%...joke -You may referred to as “Ungrateful” -YOU DON’T MATTER

      avatar
      SoFi Response
      8y
      Thanks for providing feedback – I am disheartened to hear that you don’t feel fully supported at SoFi. I appreciate your candor as we take each review seriously. The senior leadership has recognized the improvements needed in the Operations environment and is fully committed to making positive changes in the next six months. If you’d like to discuss further, I am happy to jump on a call with you. My direct line is 385-777-1298 – A. Pearson, HR Business Partner
      1.0
      Jan 12, 2018

      RMC you later Sofi!

      Rmc
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is always a better opportunity somewhere else!Benefits, a food card

      Cons

      Where do I start? High turnover due to bad managers, racist overtones by the higher ups, constant threats to your job by a tiny little man, no HR to complain to when you have valid employee complaints. ZERO transparency but they preach TRANSPARENCY.

      avatar
      SoFi Response
      8y
      I'm disappointed to hear your comments about your experience while you were here. We are committed to maintaining a culture that is open, inclusive, and one that provides employees with an opportunity to realize their potential and do the best work of their careers. If you’re willing, I’d like to hear more specific feedback from you so that we can better address your concerns. You can reach me at: apearson@sofi.org. – A. Pearson, HR Business Partner
      3.0
      Nov 14, 2017

      customer service/rmc

      Rmc
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, brand new office

      Cons

      You are constantly monitored and micromanaged, management is never consistent, people get fired left and right, they make promises that are never held

      Viewing 4 - 6 of 11 Reviews
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