Is SoFi a good company to work for?

SoFi has an overall rating of 4.3 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 83% of employees would recommend working at SoFi to a friend and 83% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Senior Software Engineer and Director .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at SoFi?

83% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (47) , Director (25) , Mortgage Loan Officer (21) , Staff Software Engineer (19) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 165 reviews)); "+ Great pay: other companies in the value are upset that they can't pay as well" ((in 68 reviews)); "My team was great and really helpful" ((in 44 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 23 reviews)); "Competitive compensation and benefits (a quarterly bonus!)" ((in 20 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 65 reviews)); "One manager will tell you to handle a situation one way and another manager will tell you the complete opposite." ((in 33 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 29 reviews)); "Benefit is weak with no 401K match." ((in 26 reviews)); "Very disorganized and poor communication." ((in 16 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What SoFi locations have received the highest employee ratings?

Dallas , Helena , New York , Seattle , Murray , Los Angeles , San Francisco , Cottonwood Heights , Jacksonville , Salt Lake City

SoFi reviews

4.3

83% would recommend to a friend

(1,136 total reviews)

Anthony Noto

94% approve of CEO

83% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.3

Compensation and benefits

4.1

Work/Life balance

4.1

Senior management

4.1

Career opportunities

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,136 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 17, 2019

Run, do not walk... in the other direction!

Manager

Recommend

CEO approval

Business Outlook

Pros

Good health care coverage for families and children.

Cons

ABUSIVE culture with backwards leaders. Most days are spent preparing analysis, no execution. Constant panic and crisis across most teams because of CEO mood swings. In one meeting 2 staff members (the most senior people who report to the CEO) ganged up on a junior employee and were bullying the person until they were in tears. If you fit a specific gender and ethnicity you are a fit for the product organization otherwise you are pushed out or pushed around . There is an “in crowd” and if you’re not “IN” it... watch out! ! Many employees are unhappy and actively seeking out new companies. Every week team members quit. Empty promises about creating a “world class culture” but no accountability for team or managers to build culture. If you like working in a demeaning and disrespectful environment with unhappy people all around, this is the place for you.

SoFi Response

6y

We are so sorry to hear you've had a less than stellar experience here at SoFi. It looks like you are a current employee, if so, we'd love to hear more from you to understand how we can improve your time here at SoFi, as we recognize this will also benefit our fellow SoFi employees. If you are comfortable doing so, we encourage you to reach out to your manager, your HRBP, our Head of People or any member of Staff to share more about your experience.

1.0

Jan 16, 2018

WILL NOT REFER ANYONE HERE

Rmc

Recommend

CEO approval

Business Outlook

Pros

-Benefits -Meal Cards -You’ll meet some wonderful people on your team -Extended breaks and lunch (Thank goodness)

Cons

-High Stress Industry -Work/Life/Balance is non- existent -“Short man” complex -Supposedly there is room for growth -EXTREMELY LOW PAY for the amount of work that is done -YOU ARE REPLACEABLE...YOU’RE just a number -It is evident that WE don’t matter to Executive Staff -RMCs/CSRs work as if they’re in a sweathouse -Transparency is at 10%...joke -You may referred to as “Ungrateful” -YOU DON’T MATTER

SoFi Response

8y

Thanks for providing feedback – I am disheartened to hear that you don’t feel fully supported at SoFi. I appreciate your candor as we take each review seriously. The senior leadership has recognized the improvements needed in the Operations environment and is fully committed to making positive changes in the next six months. If you’d like to discuss further, I am happy to jump on a call with you. My direct line is 385-777-1298 – A. Pearson, HR Business Partner

1.0

Jan 11, 2017

Manager, workforce management

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

Free lunch Free lunch everyday Job isn't life threatening Stocked kitchen - free water - sometimes you get to look outside

Cons

ill-treatment, particularly from individuals whose only credibility resides in their job title as opposed to demonstrated excellence and leadership. Lack of operational know how - bad leadership... unethical decision making... disrespect.. Salaried employees are excited to work 55+ hours - the culture is "we don't work 40 hours" horrible place to work.

Viewing 28 - 30 of 1,136 Reviews

Jobs at SoFi

Customer Service Representative

Home Equity Processor

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Run, do not walk... in the other direction!

WILL NOT REFER ANYONE HERE

Manager, workforce management

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