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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,142 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Mar 28, 2024

      Don’t do it

      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is sort of fair? If you know to negotiate. They will lowball you, so be prepared to ask for more. Other SoFi departments seemed to be much better organized and were joys to work with.

      Cons

      Terrible middle management in fraud department. Lack of communication. Unprofessional meetings that are a waste of time. Returning to Office for “culture”. Completely unrealistic production standards that can only be met by sacrificing quality which costs millions of dollars and allows for ID theft. I regularly had to make calls that I knew were bad because we weren’t allowed time to properly do research. The company wouldn’t even pay for a backup IP search tool and we were stuck using whatever we could find on the internet. In the last year, SoFi seemed to be moving backwards in terms of progress and job quality. Not forwards. RTO, removal of development opportunities, lower raises, downsizing, etc all makes the company seem less like a FinTech and more like it was trying to be a bank. Which it didn’t know how to do yet.

      avatar
      SoFi Response
      2y
      Hello! Thank you for the years you dedicated to working at SoFi, and for taking the time to leave such a comprehensive review of your experience. We're extremely disappointed to hear working at SoFi didn't meet your expectations. We know that in order to achieve our ambitious goals as a company, we have to have world class managers to lead the best, most inclusive teams. We're sorry to hear management didn't meet your expectations and hope there are some memories of the experience that you can look back fondly on. Wishing you the best in your next career endeavor. Thank you again for the feedback and take care.
      3.0
      Mar 25, 2024

      Okay

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good people, early Friday

      Cons

      Information from the top leaders does not translate to IC

      avatar
      SoFi Response
      2y
      Thank you for the feedback, we're grateful for the time you spent working at SoFi. We wish this had been a 5 star experience for you. While we're glad you enjoyed the people, SoFridays, and felt your compensation was adequate, we are sorry to hear your comments about top down leadership communication. Our quarterly OKR process is meant to align on teams on our strategy and deliverables each quarter. The intention is that these OKRs are built from the bottom up to drive alignment. While our lunch card program was stopped, the stipend was added directly to employee's paychecks, and we regularly offer free lunch in our offices, including San Francisco. Wish you the best in your next career move, and thank you again for your review.
      2.0
      Mar 25, 2024

      Mediocre

      None listed
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great peer colleague environment and benefits

      Cons

      A plethora of misguided communication form management and ever changing policies and procedures

      avatar
      SoFi Response
      2y
      We sincerely appreciate your feedback, thanks for taking the time to leave a review of your experience. We're very sorry to hear working at SoFi didn't meet your expectations. While we're glad you enjoyed our colleagues (we agree we work with some of the best!) and our comprehensive benefits offerings, we're disappointed to hear your feedback about management communication and changing procedures. As we scale as a company and mature into a larger bank, there are processes we need to build and regulatory requirements we must meet. We wish you the best of luck in your next endeavor, and thank you for the time you dedicated to working at SoFi.
      Viewing 316 - 318 of 1,142 Reviews
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      ReviewsSoFi reviews

      Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.