SoFi reviews

Hi there, thank you for your feedback and commitment to SoFi over the past few years. We know that building a world's best company starts with inspiring, world-class leaders. We're sorry to hear your experience with senior leadership fell short of your expectations. The recent small reduction in force was an extremely difficult decision for us, and our CEO and leadership team have taken steps to be transparent about why the decision was made; for example, talking through the decision in a recent all-company meeting and giving employees the chance to ask questions. While we are moving a percentage of jobs overseas, we are committed to ensuring that this does not take away from the member experience. The movement of these positions will allow us to further invest in scaling our processes and technologies to help more people achieve financial independence, and it will allow us to create better work schedules for our front-line Operations employees. This is not uncommon for these type of roles in the industry. Thank you again for sharing your feedback, and we wish you the best in your next career endeavor. Take care.

First off, thank you for being on this journey with us. We have ambitious goals as a company and it's because of our hard working, dedicated employees like you that make our success possible. We sincerely appreciate your candid review. As you may know, one of our company priorities this year is to scale people, process, and technology, so we hope you are able to look back on this year and agree that we have continued to build scalable processes so we can meet and achieve our goals. We hear you on the 401k and rest assured that it is at the very top of the list of priorities for our benefits team as we continue to evolve our offerings. If you have any other feedback to share, we welcome it at glassdoor@sofi.org. Thank you again for your review, take care.