Is SoFi a good company to work for?

SoFi has an overall rating of 4.3 out of 5, based on over 1,242 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 81% of employees would recommend working at SoFi to a friend and 83% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Director and Senior Software Engineer .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at SoFi?

81% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (47) , Director (26) , Mortgage Loan Officer (21) , Staff Software Engineer (19) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 166 reviews)); "The pay is good." ((in 74 reviews)); "My team was great and really helpful" ((in 41 reviews)); "great leadership for the most part" ((in 33 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 24 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 68 reviews)); "With no reach out from your direct manager who knows the names of your spouse and children?" ((in 33 reviews)); "Benefit is weak with no 401K match." ((in 28 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 27 reviews)); "Extreme favoritism, if you're not a yes man you won't get anywhere." ((in 15 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What are the top reviewed SoFi locations?

San Francisco , Salt Lake City , Cottonwood Heights , Jacksonville , Healdsburg , Helena , Seattle , Claymont , Frisco , Charlotte , New York , Cottonwood , Wilmington , Murray , Los Angeles , Dallas , Chicago , Inglewood , Sandy , Lewisville , Miami , Kansas City , Great Falls , Delaware , Santa Rosa , Orlando , Boston , Utahn , Millcreek , Evanston

SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)

Anthony Noto

93% approve of CEO

83% positive business outlook

Ratings by demographic groups

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SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews

2.0

May 22, 2023

Great benefits and pay, terrible management

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

- competitive pay - strong benefits

Cons

- lack of leadership support and direction - toxic workplace - poor work/life balance

SoFi Response

3y

We sincerely appreciate your candid, honest feedback - it's the only way we will continue to improve and achieve our ambitions of becoming a 'best place to work' caliber company. We're happy to hear you felt your pay and benefits were competitive. That said, most of your comments are troubling to hear. We're sorry if your mental health was affected working here, and we hope you were able to take advantage of some of the benefits we have to support our employees' wellbeing. Additionally, you may have left before we rolled out our revamped manager training for new managers and newly promoted managers, which is designed to give them the tools to manage with empathy and best support their teams. Again, thanks for the review, we appreciate the time you spent working at SoFi, and wish you the best in your next job!

5.0

May 18, 2023

Great place to work!

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

Great benefits and work environment.

Cons

Not much to say here

SoFi Response

3y

Hi there! We appreciate you taking the time to write a review, thank you! We're happy to hear that you are enjoying your time at SoFi, and that you enjoy the benefits and work environment. We are obviously biased, but we believe that we work with some of the friendliest, smartest, and dedicated people in the world! Glad to hear you're thriving here.

2.0

May 15, 2023

Decent job if you like talking on phones all day

Originations specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is ok, but could be better.

Cons

Decent job except for the hectic days of back to back calls. It can be rough when you get unruly customers and then on top of that you are on back to back calls. Need to staff certain days better so the turnover rate will be lower. I’m hoping that moving up in the company will be possible later on. Wish they had a 401K employer match, kinda weird that a company this large doesn’t yet. Scorecards are done kinda weird and if you don’t pass at the percentage for things like adherence and call surveys, you just get a zero for those and hope the other stats can make up for it. I’m worried for when they are moving some people to different positions in June. Then I feel we will be very understaffed again. We’ll see how it goes.

SoFi Response

3y

Thank you for being on this journey with us, and for taking the time to leave a review of your experience! We're happy to hear that overall, you are enjoying working at SoFi. We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. Additionally, we have a semi-annual performance check-in program where bonus payouts are determined by individual performance. We hear you on the 401k match and rest assured this is top of mind for our Benefits team as we continue to evaluate our benefit offerings. You may know that this year we have formalized an Internal Mobility program, which is designed to help our employees move around the organization. I'd be happy to put you in touch with the team if you're interested in learning more. Lastly, we aim to create a consistently positive member experience with every interaction, and in order to do so, we set very specific metrics - all employees are provided metrics and evaluated against them on an ongoing basis, with a formal review each quarter. Every employee is held to the same set of metrics and we strive to give everyone the training and tools they need to meet and exceed expectations. If you'd like to continue this conversation, you can reach out to me at glassdoor@sofi.org. Take care.

Viewing 430 - 432 of 1,143 Reviews

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Great benefits and pay, terrible management

Great place to work!

Decent job if you like talking on phones all day

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