Is SoFi a good company to work for?

SoFi has an overall rating of 4.3 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 83% of employees would recommend working at SoFi to a friend and 83% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Senior Software Engineer and Director .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at SoFi?

83% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (47) , Director (25) , Mortgage Loan Officer (21) , Staff Software Engineer (19) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 171 reviews)); "The pay is good." ((in 76 reviews)); "My team was great and really helpful" ((in 41 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 23 reviews)); "Competitive compensation" ((in 21 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 65 reviews)); "One manager will tell you to handle a situation one way and another manager will tell you the complete opposite." ((in 32 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 28 reviews)); "Benefit is weak with no 401K match." ((in 28 reviews)); "Extreme favoritism, if you're not a yes man you won't get anywhere." ((in 15 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What SoFi locations have received the highest employee ratings?

Dallas , Helena , New York , Seattle , Murray , Los Angeles , San Francisco , Cottonwood Heights , Jacksonville , Salt Lake City

SoFi reviews

4.3

83% would recommend to a friend

(1,136 total reviews)

Anthony Noto

94% approve of CEO

83% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.3

Compensation and benefits

4.1

Work/Life balance

4.1

Senior management

4.1

Career opportunities

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,136 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 14, 2016

Relationship management consultant

Recommend

CEO approval

Business Outlook

Pros

The pay is decent and most of the staff gets along. Essentially my coworkers at my own level, are great. Company events are fun, and they pay on your student loan.

Cons

The job burns employees out by setting goals that are far beyond reach and borderline harassing staff about situations that are beyond our control. They expect us to answer more phone calls than we can emotionally tolerate for hours on end, and don't give us enough time to document our notes. They have also recently cut our pay, but there is a complete freeze on all employee pay increase. When an employee maintains the same position, there is literally no such thing as a raise, regardless of production.

2.0

Dec 22, 2020

A Tough Day. A Tough Day, Indeed

Software engineer

Recommend

CEO approval

Business Outlook

Pros

They say they strive to the best culture in the world, but it's a front. It's deceiving and the leadership team tries to care but all they care is the money. Compensation, benefits, and free food (in the office) was a nice perk.

Cons

1. Little autonomy. Ever since the “partnership” with Indeed, we have lost all autonomy in our book of business. 2. Zero transparency or executive level support. The entire executive team seems to have zero idea what is happening in the go-to-market org 3. Continuous roadblocks to success. You’re not setting your employees go up for success and you’re seeing people leave because they realize the workload is not sustainable. 4. Lack of diversity. 5. Measurement. If you expect your team to perform, give them quotas on time and transparency into how they are built 6. Collaboration. Properly define the roles and responsibilities between marketing/product/engineers and the counterparts. It’s provides chaos internally and a poor client experience externally. There is no best culture in the world when the leadership team doesn't act on it. Even during this pandemic, the members of the people team has yet to care and ask if their employees are burnt out or not.

SoFi Response

5y

Thank you for taking the time to share your candid feedback with us. We're disappointed to hear your experience at SoFi is not meeting your expectations. We are committed to creating a culture where people love to work, and while we believe we are making positive strides, we acknowledge there is room to grow. I'm glad that you find your compensation package at SoFi competitive, but very sorry to hear you feel transparency, collaboration, and leadership needs to improve. We acknowledge there is improvement to be made in these areas, and I want to assure you that they are top priorities going into next year. We genuinely care about your feedback and overall experience at SoFi, and would like to try to turn things around. If you're willing, I'd love to speak with you 1:1 about your concerns. Please feel free to reach out to me directly on your own time if this is something you'd be interested in. If you feel more comfortable relaying your feedback to your manager or a trusted executive, I'd still appreciate learning more. Either way, your constructive feedback will help us continue to improve.

1.0

Jul 5, 2020

Google SoFi before you take a job there

Consumer loan reviewer

Recommend

CEO approval

Business Outlook

Pros

$120 per pay period for free lunches; $200 a month towards student loans

Cons

low pay; bad management; no concern for employees

SoFi Response

5y

Thank you for taking the time to provide your feedback. Manager training and development is an ongoing passion and area of investment for the company, and we continue to develop and launch new initiatives to enable our managers to be successful people leaders. We know how important managers are to your overall experience at a company, and we're very sorry to hear yours did not meet expectations. If you have additional thoughts on your experience you'd like to share or specific ways we can better support our managers, please send them to glassdoor@sofi.org

Viewing 43 - 45 of 1,136 Reviews

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A Tough Day. A Tough Day, Indeed

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