SoFi reviews

4.3

81% would recommend to a friend

(1,148 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,148 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

engaging work, team was great

Cons

bad management, focus on productivity means you are competing instead of cooperating with your team

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SoFi Response
5y
We appreciate the feedback, and are grateful for the time you dedicated to SoFi. We agree that our dynamic, passionate, and hard working employees are some of the best parts about working at SoFi! That said, we are disappointed to hear your experience with management didn't meet your expectations. Our Operations organization, like many teams at SoFi, is metrics-driven so we can stay focused on our mission of helping our members achieve financial independence. Perhaps you left before we started rolling out our new manager training to give them the tools they need to support and inspire their teams. Thank you again for your honest feedback, and we wish you the best of luck in your future endeavors!
5.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

great benefits, paid by company; good work environment; no cold calling, only work with leads that call you or start an application on their own

Cons

no commission offered for the sales team, employee facing software is lacking

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SoFi Response
5y
Thank you for your review - we're so glad to hear your experience at SoFi has been positive so far. We are truly committed to creating a culture where people love to work, and where our employees can do the best work of their lives. We acknowledge there is an opportunity to improve some of our tools and want to assure you they are top of mind for us this year. We encourage you to reach out to your manager, PBP, or email us at glassdoor@sofi.org if you have any feedback for ways we can continue to improve the employee experience. We are so grateful you're a part of the SoFi family!
4.0
Apr 12, 2021

Good Company

Recommend
CEO approval
Business Outlook

Pros

Great benefits and compensation in a rapidly growing and ever changing company.

Cons

Poor communication and lots of shuffling.

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SoFi Response
5y
Thank you for being on this journey with us! We are grateful for the 3+ years you have dedicated to SoFi, and appreciate you've taken the time to leave a review of your experience. We agree that the rapid growth we're experiencing creates a dynamic environment that gives our employees a lot of opportunity to learn and grow. We are happy to hear our compensation and benefits offerings meet your expectations. We acknowledge there is room to grow around communication, and want to assure you it is a top priority this year. We're always looking to improve the employee experience, so if you have any additional feedback to share, we encourage you to reach out to your manager, PBP, or email us at glassdoor@sofi.org. Thanks for being a part of our SoFi-ety!
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Glassdoor has 1,247 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.