SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

free lunch. No premium medical.

Cons

Management doesnt care about employees. They laid off more 300 people due to own bad performance but blamed employees. No compassion. Just cut them off.

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SoFi Response
6y
We appreciate you sharing your thoughts with us. We recognize saying goodbye to colleagues is never easy. We genuinely care about each and every one of our team members — both past and present — and we're sorry to hear that wasn't reflected in your experience at SoFi. However, we can assure you that the number of impacted employees you cite in your review is quite inflated. If you have additional details you'd like to share, we encourage you to reach out to glassdoor@sofi.org so we can improve for the future.
5.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

SoFi is the next trillion dollar valuation company in the making. They follow the banking business model, but aspire to be a true tech company. The mission to help members get their money right truly echos in most product decisions and it shows in the overall attitude taken towards solutions they create. Of course just like any startup they have growing pains. But leadership welcomes the solving of these arising issues. They encourage you to step up and own it. If you want to define the future of finance, SoFi is the place to be.

Cons

A lot of executives and leadership sometimes feel like they don't know what they are talking about. At least from software development perspective, execution is amateur at best. Handful folks in influential positions are eloquent and pushy, but doesn't back it up with true principle-based delivery. There are teams though that give a lot of hope for the rest of the company.

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SoFi Response
6y
Thanks for sharing your feedback — we're glad to hear you believe in our mission and think our team is stacked with talent! We recognize the need to drive better efficiencies across the business, which is why we recently implemented a Group Business Unit structure with Group Business Unit Leaders. Your feedback is valuable and will help us move forward in the right direction. If you'd like to provide additional thoughts, we encourage you to reach out to your manager and/or People Business Partner.
2.0
Jun 11, 2020

Typical call center

Recommend
CEO approval
Business Outlook

Pros

decent pay and benefits, good snacks in the cafe

Cons

typical micromanagers, managers don't know what they are doing

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SoFi Response
6y
Thanks for sharing your feedback, and we're sorry to hear your experience at SoFi was sub par. We'd like to learn more about the issues you've brought up so we can understand and address them. If you feel comfortable, please send an email to glassdoor@sofi.org with additional details.
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Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.