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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,142 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Career opportunities

      4.0

      Senior management

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 14, 2024

      Adult daycare facility

      Escalation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits. You’ll stay for that and nothing else.

      Cons

      Micromanaged constantly, treated like a toddler. Corporate BS At its finest. Little to no training or support. Most members have noticed that many jobs have been outsourced to other countries. A joke as a bank and employer 👎🏻 Traded my salary and benefits for happiness. Best decision I ever made.

      avatar
      SoFi Response
      1y
      First and foremost, thank you for the 6 years you dedicated to working at SoFi - our escalations teams are such a critical part of how we are able to achieve our mission. We are very disappointed to hear working at SoFi isn't meeting your expectations. The last thing we want our employees to feel is that they are just a number - we would not be where we are today without you. If you're interested in continuing the conversation, I'd like to address your concerns directly and better understand how we could have improved your experience at SoFi. Please reach out to glassdoor@sofi.org, and we can set up a call. Thank you for sharing your feedback, and we wish you the best in your next career endeavor.
      3.0
      Jun 14, 2024

      Amazing team members, challenging decision making

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      SoFi is a fast moving company with a lot of great people. Individually, leaders and managers are solid, and seem to really care about their people. Flexible work environment and health care benefits are excellent.

      Cons

      There are significant challenges with management decision making and prioritization that seem to keep the teams blocked from making progress, and creates a culture of divisiveness.

      avatar
      SoFi Response
      2y
      Hi there! We are grateful for your feedback, thank you for taking the time to share your experience. We're happy to hear you are enjoying our benefits, working with great people, and appreciate our flexible approach to work. Thank you for the feedback on decision-making and prioritization. Our quarterly OKR process is designed to align our teams on strategy and deliverables, with the intention that these OKRs are built from the bottom up to drive alignment and prevent solely top-down decision-making. If you have any specific feedback on how we can improve the quarterly OKR process, prioritization, or escalation at SoFi we'd love to hear from you - please feel free to reach out to us at glassdoor@sofi.org. Again, thank you for leaving a review and your continued dedication to SoFi. Take care!
      3.0
      Jun 13, 2024

      No work life balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer decent pay, people, benefits

      Cons

      The higher ups expected us to work over 50 hours a week as salary employees. The on call rotation was 3 weeks on call making it difficult to have a life outside of work.

      avatar
      SoFi Response
      2y
      Hello! First and foremost, thank you for the 9+ years you dedicated to working at SoFi. We are fortunate to have the chance to work with such dedicated employees. While we are glad you enjoyed the people and benefits and felt your compensation was adequate, we are disappointed to hear you didn't experience a good work-life balance, as we strive to provide an environment that supports this. We are continually working to improve our processes and provide resources to help employees manage their work effectively and efficiently. As you know, one of our core values at SoFi is "Take Care of People and Help Them Grow," so we appreciate you sharing that you would have preferred a different on-call rotation. We hope you shared your concerns with your manager or PBP during your time here. We have grown a lot over the last few years, partly because of the acquisitions we have made, which we believe were the right decisions to ensure SoFi's continued success. Like many companies over the past year, we have not been immune to small reductions in our workforce - these extremely difficult decisions are not taken lightly. If you would like to continue the conversation, I welcome an email to glassdoor@sofi.org. Best of luck in your next career endeavors.
      Viewing 283 - 285 of 1,142 Reviews
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      Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.