SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 22, 2024

**Hostile Work environment**

Recommend
CEO approval
Business Outlook

Pros

Competitive pay 401K matching program Good benefits

Cons

I’ll start by saying that the toxic environment starts from the top and is condoned by HR. Regardless of what their code of conduct says, they will and they have allowed workplace bullying/harassment. In my experience I had a C suite leader belittle me and be demeaning throughout my tenure. Multiple times I had witnesses, and on more than 1 occasion they spoke to HR to place a complaint about his behavior. I also placed several complaints myself with my business partner. The feedback was always the same, he’s being coached. The behavior got so bad that it reached employee relations. Regardless of my evidence and witness accounts, the employee relations person stated: “I believe everything you’ve shared with me within the last 3 weeks. I am aware that this employee does have this history”. She even went and shared her own personal experience about this C suite leader. Yet, she concluded the investigation by stating that bullying isn’t illegal, and therefore they can’t do anything, and any disciplinary action cannot be shared. In an effort to protect myself, I recorded this conversation and also 5 team meetings/1-1’s with my Manager. I figured if HR wasn’t going to protect me, I needed to have this evidence for reference. He never took accountability for his actions, if anything, the investigation made things worse and I had to go back and share evidence of retaliation. The poor behavior by this leader was documented and witnessed by people team employees and across other departments. Yet nothing was ever done. The abuse continued. I’m no longer with SoFi. Yet, I will always remember how unfair I was treated and the hostile work environment brought on by this leader. “Facts do not seize to exist because they’re ignored.”

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SoFi Response
2y
Thank you for your candid review, and for the time you dedicated to working at SoFi. We value each and every one of our employees and their contributions to the company and our mission. Your comments are not indicative of the type of culture nor workplace we are committed to fostering. Please know that we take every claim of workplace bullying we receive extremely seriously, and we investigate all such complaints to ensure prompt remedial action is taken and that inappropriate conduct stops. If you'd like to continue the conversation, I'd welcome an email at glassdoor@sofi.org. Thank you again for the review, and best of luck in your next career endeavor. Take care.
2.0
May 20, 2024

sofi

Recommend
CEO approval
Business Outlook

Pros

financial stability, career advancement opportunities

Cons

poor and limited work-life balance

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SoFi Response
2y
We sincerely appreciate your candid review, thank you for sharing your experience with us. First and foremost, thank you for the time you dedicated to working at SoFi. We are disappointed to hear you didn't experience a good work-life balance, as we strive to provide an environment that supports this. We are continually working to improve our processes and provide resources to help employees manage their work effectively and efficiently. As you know, one of our core values at SoFi is "Take Care of People and Help Them Grow," so if you have any specific suggestions on how we can improve work-life balance, please feel free to reach out to glassdoor@sofi.org. We're pleased to hear you did have good career development opportunities during your time at SoFi. Thank you again for the feedback—we wish you all the best in your future endeavors.
4.0
May 16, 2024

A fintech winner

Recommend
CEO approval
Business Outlook

Pros

member-focused, scale, staying power, strong leader

Cons

No longer a startup if that is what you are looking for

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SoFi Response
2y
Thank you for taking the time to share a review of your experience working at SoFi. We're happy to hear about your experience working with strong leaders and that you feel the impact of us putting members first to help them achieve financial independence. We love the unconventional approach our employees bring every day to change an industry that hasn't changed in decades. We appreciate you sharing your experience, so others know what to expect. Thank you for your commitment to SoFi and for being on this journey with us.
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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.