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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,786 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,786 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Kind and professional coworkers. Interesting work.

Cons

Return to the office and work at SSA HQ. Inflexible management rules from upper management.

3.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

once you are out of training (at least 9 months) the job is fairly independent. Your bosses give you your assignment and you just get it done. depending on the budget, there's typically a lot of opportunities for overtime.

Cons

The BA workload is heavy and the training is intense. Typically it either clicks for you or it doesn't, and if it doesn't most likely you will struggle. There is pressure to move work and if you struggle that can take a toll; job security is rock solid but overall satisfaction is low as evidenced by the dramatic drop of SSA’s ranking in recent annual employee surveys. Similar work at other agencies is paid at higher grade levels; SSA has historically put employees in lower grades than other agencies for similar work,

3.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers and division management great, salary and benefits excellent, work is interesting and diverse

Cons

Severely low morale, lack of communication from upper management, understaffed, employee turnover

Viewing 106 - 108 of 2,786 Reviews

Glassdoor has 2,930 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.