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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,786 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.3

      Work/Life balance

      2.8

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,786 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Mar 10, 2013

      Great management, good benefits, but small room for growth.

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good healthcare, pension, 401k matching, and vacation policy.

      Cons

      You hit a glass ceiling after about 2-4 years where promotions become scarce, and you have to wait until somebody dies or retires. No real tuition assistance or meaningful help to better your career.

      3.0
      Mar 6, 2013

      Great coworkers; poorly-managed agency

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Decent pay, good benefits * The satisfaction of putting claimants into pay status * Collegial atmosphere * Meet interesting people

      Cons

      * Agency is understaffed, underfunded, and poorly run; highest levels of management frequently don't seem to understand the pressures field office employees face. * Massive, endless workload * Applicants are occasionally hostile or otherwise emotional * General pervasive sense of hopelessness and impending doom as the SSA collapses under the combined weight of tens of millions of baby boomers. * Terribly outdated claims processing software.

      2.0
      Mar 4, 2013

      IT Specialist (Project Manager)

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Flexible Schedule with plenty of time off * Plenty of educational opportunities ranging from SkillSoft courses to in-house technical programs * Stability

      Cons

      * Bureaucracy, Bureaucracy, Bureaucracy * No accountability among management * Slow pace of work (and when I say slow, I mean SLOW) * The aging IT staff, largely, lacks motivation

      Viewing 2677 - 2679 of 2,786 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,930 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.