Socure reviews

3.4

61% would recommend to a friend

(227 total reviews)

Johnny Ayers

60% approve of CEO

66% positive business outlook

Socure has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
3.0
Dec 15, 2021

Socure has lots of potential, but will it end up the same as every startup?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Virtual workspace makes for easy access, work from wherever - Unlimited PTO (at least on paper...) - Really solid, genuine, sharp, encouraging people to work with

Cons

- Intense growth period means very difficult to strike healthy work-life balance—my PTO is rarely actually "time off," since I'm expected (without saying) to be available even on vacation, and taking PTO right now is generally frowned upon (again, without saying, but heavily implied by management and higher-ups) - Few opportunities to move up inside team/company—I'm regularly asking for more responsibility/training but am turned down 98% of the time since no one has the time to dedicate - Company culture is going through an intense shift that corresponds with the rapid growth—I'm concerned that I'll just be another number in a big company as Socure grows out of its start-up phase, and there's not much of an effort to develop company culture from the ground-up - Company all-hands and product meetings are required for everyone, even if the subject matter doesn't correspond at all to your role/team. The calls last for 2+ hours, and there's a quiz afterwards to check if you've been listening—which seems a bit backward for where we're at, especially if we're all adult professionals. - Diversity and inclusion is being put on the way back burner in favor of rapid growth. If these elements are included as we're growing, we run the risk of not having them at all or just having them superficially. Plus, I've heard some perturbing comments from management about other cultures that seem flippant but are actually a bit hurtful.

1.0
Jul 18, 2024

Steer Clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay and benefits

Cons

Socure is a managerial mess. They have no actual vision for what's ahead, but rather live at the whims of the CEO and another exec — and these two people are so reductive and close-minded in their thinking that everything they touch turns grey. It's an exhausting environment where you are constantly being told "not enough," "move faster," and "think bigger" and when you fall short of those vague asks you are reprimanded and belittled. Management will say "this work isn't for everyone" or that working at Socure takes a specific kind of person but the reality is that they offer no support for the lofty and unattainable goals they have. I am a start-up veteran and I have never experienced such incompetency at a company this large. Genuinely, steer clear.

1.0
Apr 13, 2023

Soulless, toxic.. everyone intelligent & morally sane has gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-If you enjoy a brown-nosing, pro-bullying environment, this is the place for you. People thrive by stepping over each other, taking ownership for others work and rewarding those who scream the loudest -The more intelligent, data-driven and people-centric employees have gone, which means it is a great place to get a promotion based on the company saving face and wanting to look as if people are improving based on merit (definitely not skill, in 90% of the promos in the last 6 months).

Cons

-Anyone with the word "People" in their title, namely C-level HR (worst offender, will post a new "promotion" TWICE the day after laying hundreds off - great self awareness and care from HR) and other COS's, have zero interest in actual people. Despite the pain of one round of layoffs, they managed to make the second even more soulless -CEO sent faux hand-written Holiday cards to all employees about re-energizing for a big 2023 only to lay 25% of the company off 3 weeks later (who signed off on this??) -Company is worth nothing; significant events include losing most of the $450 million Series-E funding in under a year -CEO and the leadership team are likely sociopaths, if not, morally bankrupt -Again, everyone intelligent has left (through layoff or choice) and those left are comfortable in a toxic environment and happy standing in the shoes of those more capable -The product can only survive for so long without talented people around (very limited commodity currently), even if marketing is forcing employees to share burnt out Linkedin posts. -If you're considering Socure as a new job, buyer beware.. the shiny orange tin is empty on the inside

Viewing 25 - 27 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.