Softchoice reviews

3.8

74% would recommend to a friend

(1,292 total reviews)
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Andrew Caprara

78% approve of CEO

64% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 25, 2020

Great company for Sales roles no growth for anything else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The executive leadership team at this company is solid. If you look at the profiles of the ELT they are relatively new with established careers and the strategy from the ELT is sound -There are career advancement opportunities for employees in Sales positions. You can start as a Account Manager and navigate your way to a manager, outbound, DSM, RVP -Provides all the other perks of other tech companies such as beer cart, bring your dog to work, ping pong tables, onsite gym (if you are into that stuff) -Company has many corporate social responsibility initiatives such as a day to volunteer, Softchoice cares and many other events -ELT really tries to stick to being human and inspiring and handled the shift during the pandemic very well.

Cons

-Below market salaries across the organization. This company would spend more to hire a new employee then pay an increase to maintain an existing one -High turnover. This company struggles to retain top talent so your are left working with mediocre staff. During my time here I would be surprised if anyone stayed longer than 2 years. In sales it can be as short as 6 months -This company is a Sales company first, as such 90% of P club seats are allocated to Sales employees. The criteria for P club is also very straight forward if you are in sales. For non-sales roles you are fighting with other departments (eg Ops, marketing, Sales Ops, Payroll) to get a P club seat and the criteria isn't as straightforward. I can tell you from my experience it really wasn't based on merit -Lack of career advancement opportunities for roles outside of Sales. The company doesn't do a great job with career development for employees. They spend a lot of time talking about the tools (successfactors) but not enough on building a framework for managers to have these discussions -Rampant nepotism at this company. There are managers, senior managers, directors that don't deserve to be in them. If you are an overachiever this can be discouraging to move up in the company because it isn't based on your performance or merit. -This company is very stingy when it comes to spending on employees. The company generates more than $1B in revenue but charges employees $20 for christmas party entry and additional cost if you want to bring a plus one. Not only that you only get 2 drink tickets, and if you are lucky you may be able to expense your ride home. Imagine working for a company that generates that much money but unwilling to splurge once a year for their hardworking employees -As mentioned above ELT is great, SLT not great and therefore not capable of executing company strategy well. The company recently underwent tech transformation as part of digital strategy but SLT members were incapable of execution and roll out was disastrous. -Long tenured employees at the company aren't the greatest to learn from. They just stick around cause their have their money invested in the company shares. So if you are young, driven, and ambitious you will be working for these folks to drive up the share price and cash out

4.0
Jan 26, 2018

TSD

Recommend
CEO approval
Business Outlook

Pros

You get a world class education in selling, there are dogs everywhere, great vibe in the office, can be a really fun place to work, good camaraderie among staff. They do a lot of things right here and you really do feel like you work somewhere adopting some of the best thinking and processes in the industry. Great benefits package too.

Cons

No focus, you're always chasing your tail. You'll always be asked to do more than is possible within a day week due to competing interests of different vendors and lines of business who don't communicate. Internal marketing can be pretty grating. Have a tendency towards hand-holding and micromanagement since they don't want to recruit or pay for anyone with experience.

1.0
Jan 19, 2013

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They let you bring your dog into work. While I do not have a dog, it creates a cool work environment.

Cons

I came from the Unis Lumin acquistion, so I have been on board for a little over a year. I have worked for a number of technology companies and have never seen so much incompetent management, starting with the senior leadership team. In the short time I have been here, we are now on our third leader of professional services. The first 2 left saying that they could not be successful building a services practice at Softchoice (alluding to the incompetence of the leadership team to which they reported), even though they were extremely successful doing at previous companies. The person in that role now is also our CIO, so he is not able to focus completely on the PS practice. As far as I know, he has no experience running a PS practice. Our entire focus last year was around growing professional services, but our year end numbers were WAY below 50% of plan. This leads a lot of us to believe that there could be significant changes at the highest levels in the organization. Only time will tell.

Viewing 361 - 363 of 1,292 Reviews

Glassdoor has 1,364 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.