Softchoice reviews

3.8

74% would recommend to a friend

(1,292 total reviews)
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Andrew Caprara

78% approve of CEO

64% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Shelter from the elements; Dogs in the office; Some genuine people

Cons

In the interest of just moving on, I’m not going to get into the nitty gritty; suffice to say, I felt many employees were under paid, under appreciated, over worked, and fed a meaningless corporate message I wasn’t going to post a review until a friend of mine indicated he was interested in starting there... As an ex employee who feels taken advantage of by the company, I’d be doing him and any future potential hires a disservice to not share my feedback (/warning). Let’s call it what it is: putting other people’s products on your paper, for paper thin margins... cool.

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Softchoice Response
7y
Thank you for your feedback. Softchoice is committed to providing human and inspiring experiences for our employees and customers. We are sorry to hear that you felt that your experience with Softchoice did not live up to our standards and commitment. If you have any additional or specific feedback you would like to share confidentially, I invite you to you reach out to me personally by emailing kelly [dot] breedon [at] softchoice [dot] com.
2.0
May 2, 2018

Lot of Potential with a Lack of nDirection

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Softchoice does have a lot of incentives and reasons to work their. They offer Spiffs and Trips to motivate employees. It’s a casual work environment, which is nice to have. They offer beer cart Friday’s once a month, and food through vendor engagements a couple times a month! Softchoice has a lot of knowledgeable staff, and their employees are awesome people with great potential. Once you’re in role for a couple of months you can work from home! Lots of fun at launch and other events. Great initial training -it’s nice to have some class trainingZ

Cons

I use to see a career at softchoice, and felt a purpose for my work. I’d had so much passion but now it is lacking and I find that a trend with most people I work with who constantly stressed and ill motivated. Softchoice has a lot of office politics, and the longer you work there the more obvious that it is. The processes and the way we operate internally is a chaotic mess, with extremely low response times and little value add. We keep investing in new systems -Salesforce, challenger, method, moving to different platforms, hiring more sales staff but lack investing in operational resources because they may not have a direct correlation to softchoices bottom line. There is not a lot of work life balence, you will have an extremely large work load, but that is this norm at softchoice. So at least you’re not alone is this work life (lack of) balence. Since this is the case people are less willing to help since they are overworked themselves. You’re initial training will seem great , a month in class, phase 2, but don’t be fooled in role there is so much you won’t learn and although people are willing to help since they are overworked themselves they can’t help you with the everything. A lot of the positive reviews on her are clearly from new staff who are still in their first month or two of training who haven’t worked at softchoice long enough to see how we actually operate and function as a team. We have become a group of people solely focused on numbers and the bottom line, which was not the way softchoice always was I can assure you of that.

1.0
Mar 21, 2018

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Very little pros at this company - they have coffee at the office

Cons

This must be one of the worst companies around. They provide some of the worst sales training I've ever experienced. Keep sales people in the office even if you are an outbound. Crazy micro managing company. The Halifax office should just close, no one wants to do business with them and it makes sense why. The company really thinks they are impressive but they can't even communicate with themselves. Terrible setup of salesforce, it is embarrassing to watch them use it.

Viewing 367 - 369 of 1,292 Reviews

Glassdoor has 1,364 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.