Pay is is not only low for the industry, but the comp structure can be complicated and downright misleading. OTE calculations do not match what is messaged and when this is brought to leadership's attention they just shrug.
While I mentioned that most of the complaints about a "toxic" environment are the result of whiny and entitled brats, there is a measure of favoritism in which certain high levels of leadership often make a snap judgement of a person based on cursory or superficial traits, without getting to know the person or understanding their skill or work ethic. Maybe it's just sales in general, but there are definitely people who are only looking out for themselves and their careers.
The company isn't honest with itself around it's programs and initiatives. Win Wires are manipulated, or mostly fabricated in the value that the company provides. The "lucky" wins in which deals are handed to the company by partners are celebrated as proof of the company value, while critical feedback on initiates, programs, or the managed service offerings are utterly ignored. Changes in the market are spun in such a way to make it appear that Softchoice is primed to capitalize on those changes, instead of the strategy being changed to adapt to whatever those changes are. Microsoft is a perfect example of a changing market not being adapted to.
The private equity firm that owns Softchoice is very obviously trying to sell the company. Long term strategy is absolutely being sacrificed for short term profitability. I would not be surprised if the company either ceases to exist entirely in the next 5 years due to lack of long term planning, or is unrecognizable in the next 3 as the result of a sale or merger.
