Softchoice reviews

3.8

74% would recommend to a friend

(1,292 total reviews)
avatar

Andrew Caprara

78% approve of CEO

64% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 17, 2019

Fun company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, relaxed office environment, lots of employee activities going on, plenty of opportunity to socialize with other coworkers.

Cons

Very high turn over, especially in sales. managers seem to care more about your stats than any concerns employees have. They advertise "work from home" but its at the managers discretion.

4.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

I came into this job with zero experience in tech, just a lot of passion for customer relationships. I've had the opportunity to learn a lot, and even when its far too technical or over my head, I have resources to explain the rest to my clients. Lots of opportunity to learn more here. I know that a lot of people leave bad reviews about the comp structure, etc. I've found that saying you have a bad set of accounts can be a cop out. I came in with too many accounts, and was able to still drive good business. The amount of effort you put in directly relates to what you get out of your customers (in telesales at least, I can't speak for TSD). Dogs in the office, can't say anything else about that. The culture used to be pretty terrible. In the past couple of years though, I've seen a shift from a toxic culture to a much more positive culture. You'll still have people gossip, no matter where you go, but I feel like leadership tries to nip that in the bud. We've also had a full change in leadership in the last year, and we have a zero tolerance policy now for toxic behaviors

Cons

It's really hard to get started. You don't really start making commission until you've been in role for at least a month. People tend to quit in waves, which means that the new people end up getting swamped with accounts until they figure out where the accounts should go. If you're a retain rep, you're on an annual plan, so your bigger commissions come at the end of the year. If you dont make it a year, you lose out on that commission. Outside sales tends to be not as involved in the customers. They're not metric'd on retention, so they dont care if they dont visit an account and lose it. Only inside sales is metric'd on that.

3.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

options for training available, relaxed office atmosphere, dog friendly

Cons

struggle with work life balance, expected to perform 2 peoples jobs for the low salary of one due to small team size

Viewing 718 - 720 of 1,292 Reviews

Glassdoor has 1,364 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.