Softchoice reviews

3.8

74% would recommend to a friend

(1,292 total reviews)
avatar

Andrew Caprara

78% approve of CEO

64% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 31, 2019

Territory Sales Representative

Recommend
CEO approval
Business Outlook

Pros

Fun downtown/Liberty Village location. Vendor events can be a good time. The training that you receive is certainly highly valuable. This role is ideal for students that are fresh out of College/University.

Cons

If you're one of the lucky anointed ones, ie: your Aunt works in P&G (HR) or if you manage to finesse your Sales Manager so that you get given the golden goose egg accounts ,you'll do well as a TSR at Softchoice. UNFORTUNATELY that represents 1 out of 10 Reps. The rest of you suckers will be making 40k + as your salary, while getting skimpy commissions, while working 9 hours a day. Your targets will vary from Rep-to-Rep because they assign you a bunch of *mostly deadbeat accounts, and then apply a 20% year-over-year growth to that account, so you get a different target every month. This target is supposed to be aligned to you tier, but the system is highly flawed, and there is essentially no level of fairness. Softchoice's Managers can't even explain your commission structure to you. When you use their ICM (commission payout) tool, you don't see a breakdown detailing what you were paid per order. So you just have to BLINDLY trust their sneaky little system. You also only get paid on gross profit. You close big deals and make tiny commissions. It works out to being 1-2% off the net revenue on many occasions - sometimes even less! The majority of Softchioce's teams and Sales Reps DO NOT HIT PLAN. As a result of their low-ball salaries, working at Softchoice is a mess. It's a constant REVOLVING DOOR. Once you put in some time and see how awful their commission structure is, you leave and get a real tech sales job that pays $65k + elsewhere. Softchoice's ELT are mostly all Americans, and they operate as such. ELT is taking all of the profits home for themselves, while the workers that actually keep the company profitable get paid below the standard tech benchmark. EVERY ROLE AT SOFTCHOICE IS DRASTICALLY UNDERPAID by as much as 20-30%. It's not just sales that suffer from low salary pay, it's the ENTIRE COMPANY! Not a good place to work if you're trying to make a decent living in an expensive city like Toronto, Chicago, or Seattle. At their 2019 launch they ended the launch by boasting of raises being offered. Those raises were for an extra 2 or 3k to Junior TSR's. They stiffed all Senior TSR's and that's how they chose to end their annual 2019 launch. Thanks, Softchoice! How classless.

1.0
Jan 22, 2019

Developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here.

Cons

Honestly, trash management. Horrible salaries. No idea how to treat their employees. These people have a skewed perspective on how to handle their talent and will promote people based on random factors.

4.0
Jan 22, 2019

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

> Fantastic culture > Great office > A lot of work has gone into work-life design > Transformation happening now

Cons

> Structure makes it difficult to be agile > Growth can be difficult for niche roles

Viewing 766 - 768 of 1,292 Reviews

Glassdoor has 1,364 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.