- Silos. Oh the silos. Sales is siloed from PreSales, PreSales is siloed from Services, hell PreSales are siloed from OTHER PreSales resources (which make building complete solutions more challenging than it needs to be.) Now as I mentioned, softchoice is fast so there is already moves to fix this. Now how that will turn out? We shall see.
- For a PreSales resource, the progression path is not clear. There seem to be a lot of BUs and orgs around but no defined path of entry. They may exisit, but I have not been made aware of them and I am the type to nose around.
- Technical Sellers and resources don't lead deal. I had gotten used to the idea of as long as you are decent on the phone with a customer and we are talking about solutions, the technical sellers and resources should lead the engagement (not the relationship mind you. The Particular solution.)
- The company seemed to have already bet on it's horses, which is usually required as a reseller, however it still tries to have a far a reach as possible with all technologies which confuses the sales force a bit.
- Sales enablement while plentiful does not seem particularly, functionally effective.