Softchoice reviews

there is a lag in response times

All the great people in the world can't replace the lack of a cohesive strategy. Softchoice doesn't know what it wants to be when it grows up, and in the meantime, it's difficult for sales reps to deliver a value proposition. That makes it hard to sell. Compounding problems, the vast majority of reps have one of the worst compensation plans in the industry. This leads to high turnover among sales, which leads to turnover among presales and engineering, which ultimately leads to client turnover, (and less importantly, middle management turnover.) Senior management will put all the blame on reps and lower level managers for failure to execute, when in reality the sales reps' hands are tied due to lack of resources. I mentioned earlier that junior reps can move elsewhere in the business. You'd think that they would be motivated to stay and become senior reps, but due to the reasons above, they aren't.