SofterWare reviews

Thank you so much for the 5 star review, and being a SofterWare employee for over 10 years! That in itself speaks directly to your Pro comment about SofterWare being a great place to work with a great culture. Regarding your “Cons”, after Covid, we planned to have everyone come back to the office, but we never had more than a few people to come in. After seeing our business success continue with most people working remotely, the company decided that rather than force people to return, we would embrace the staff’s choice to work from home. There are definitely pros and cons that come with this. For example, we were able to hire across North America, which greatly enhanced our ability to hire the best people. To make up for not seeing each other in person, and all the benefits that come with that, the company gets together once a year for an all-hands meeting. Managers get together live twice a year, and each department gets to decide how often they want to meet in-person. We also have ways to get together virtually, such as a company-wide presentation of department updates every second Friday of the month, quarterly social events, tools to share interests online such as themed Slack channels, and more. We’re always open to ways to further those connections, so please be sure to share any ideas you have with your manager. Thanks again for your great feedback! Sincerely, Lauren Sheehan, President

Thank you for taking the time to post a review of SofterWare. We appreciate your comments recognizing SofterWare as being mission-driven. Our focus is making it easy to do good, which means empowering our staff to help our 11,000 nonprofit clients make the world a better place. As you also noted, the secret to our success is our people, which is the number one reason both our staff and clients list as the reason they love us! Being in business since 1981, and having over 93% of clients stay with us year after year, helps us maintain our status as being well-known and trusted in the nonprofit community. We take great pride in our diversity. We have a Diversity and Inclusion committee, and we actively seek new ways of recruiting to ensure we’re casting the widest net possible for talented employees, including historically under-represented groups. Also, being 100% remote, we’re now able to hire throughout North America. Our goal has always been to hire the best people, and now more than ever, this group includes people from every walk of life - no matter how you define it. We’re not sure why you listed family members working here together under “Cons”, but we consider it a “Pro”. First, some readers may construe your comment as nepotism, so we should point out that none of the executive leadership have family in the business. That said, the fact that so many staff members feel so happy and fulfilled with their careers at SofterWare that they would actively refer their friends and family is something that we love and encourage. Also, one of the fun facts about SofterWare is something that happened naturally: that is how many people met their significant other while working together here! Lastly, we believe SofterWare offers a great salary and benefits package. We benchmark ourselves against other companies to make sure we are competitive with similar roles at similar companies. We provide annual salary increases to adjust for inflation, plus merit increases for those that earn them. In addition, we offer 401K matching, and something few other companies offer - monthly profit sharing! In addition, we have great benefits such as healthcare, paid time off and volunteer hours, professional development, and much more. Thank you for your time here at SofterWare, and wish you the best of luck in your future endeavors. Sincerely, Lauren Sheehan, President