SofterWare reviews

Thank you so much for your continued service to our customers and fellow employees! From our founding, SofterWare has worked hard to treat each other like a family. This means understanding, work/life balance, honest communication, and being there for each other. We’ve been in business for over 40 years, and all that experience is built into our products and services. This gives us an edge as we know our nonprofit customers well and what they need to grow their fundraising success. Adapting to new technologies is critical as you noted, and we are pushing forward every day with new enhancements, features and services. We’re investing millions of dollars to grow our development team so we can more quickly advance our products, make them even easier to use, provide artificial intelligence, and other cutting-edge technologies our clients need to grow their giving and be more successful. Thank you for your comments, your advice, and being a part of our team - we couldn’t do it without you! -Mike Sernoff, Senior Vice President

Thank you so much for your feedback and your years of service to our clients and fellow employees! We’re so glad you appreciated our flexibility, profit-sharing and paid time off, and I'm sure you’re thrilled with the recent changes we made since you posted this review. We now offer full-time flexibility to work from home or our office, whichever you prefer. We now also provide profit-sharing every month in your take home pay, rather than waiting once a year for it to go into your retirement savings only. As for your comment about “awesome people”, it remains the number one reason staff members say they enjoy working at SofterWare so we couldn’t agree with you more! We appreciate your concerns about silos within departments, and it's something the company takes seriously. As you know, we tried various methods to bring employees together cross-departmentally to work on initiatives, with varying degrees of success. We encourage you to bring up these concerns with your manager and senior management so together we can find more ways to work better together. As for career advancement opportunities, we recognize in this competitive work environment the need to provide career growth and fulfilling work. Our HR team is working closely with managers to roll-out detailed career planning opportunities both within your chosen field and throughout the company (should you choose a different path). You should be hearing more about it shortly as we roll this out by department in the coming months. Thanks again for everything you do, and please continue to provide us with this valuable feedback. -Mike Sernoff, Senior Vice President