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Thank you for your candid feedback; its a critical component for us to learn and improve. It might surprise you to know that I agree... snacks and coffee aren't enough, and I also wouldn't want to work where that was the high point of employee appreciation.
While we've never been about just coffee and snacks (as anybody who's been to the Softworld holiday party, played in our parking lot cornhole tournaments or volunteered at Cradles to Crayons could tell you), we've also been improving our culture, opportunities for meaning and appreciation for employees. We're proud of the multiple Softworld Cares nonprofit fundraisers, Diwali parties, expanded Kids Halloween festivities and Hotel Suite upgrade contest events that we've added within just the past several months. 2020 will see even more focus on organizational culture, including our 25th anniversary celebrations and ways to take advantage of our brand new office space opening in January.
As to your other critiques about Softworld... while we will ALWAYS appreciate candid feedback and respect your right to provide it, I might suggest more appropriate language than "absolute slave labor camp" the next time you review an organization whose way of doing business wasn't for you. Regarding the content (not the word choice) of your critique... once again, I agree with you. Working here isn't designed to be easy - this is a role and company culture that expects hard work and people passionate enough to constantly raise the bar of success. We are therefore very clear throughout our entire hiring process regarding our expectations and benchmarks, especially for the first year of employment. These high expectations and clear communication surrounding them are some of the reasons that we are a 4-time winner of Boston Globe's Top Places to work award.
I would also respectfully suggest that many are thriving within the environment that we’ve built. 2019 at Softworld will see more 6-figure sales and recruiting total compensation earners, internal referrals, President’s Club Winners (including multiple people with less than 3 years in the industry) and junior-level sales and recruiting professionals hitting key industry/financial benchmarks (i.e. first-deals, weekly gross profit thresholds, promotions, reaching the upper half of commission brackets, etc.) than ever before, as well as our first million-dollar commission earner. 2020 is on track to have even more from all of those categories.
Our company isn’t for everybody, as you’ve obviously found out. We look at that as a good thing, and we’re glad when good people who aren’t passionate about being here find something better for them. I’m psyched for you that you’ve found something that you’re passionate about, and I hope you earn. If there’s anything else you’d like to discuss, including any additional specific suggestions you’d have for our culture to continue improving, I’d welcome a conversation and can be reached anytime at 781-373-8452.
