Where do I start? Let's see. No raises in over FIVE years. They have a bonus plan that is absolutely rigged for failure for 80-90 percent of employees. Management is completely inept in nearly every facet of business, and those that weren't, were either fired or left the company. A lower level employee has nearly ZERO chance of advancement, even the educated ones. The hours are terrible. The company changed operating hours to avoid paying an afternoon shift premium. People that have worked there for decades still work on Saturdays. The quality assurance program is a joke, with unqualified people passing judgment even though they don't possess any critical thinking skills. Processes are changed without warning or testing applicability of the change. The software used to establish vehicle values is archaic. Everything is always breaking, and the only things that management actually spend money on get used for a year then gets discarded. The culture is rotting like a corpse in the summer. People HATE working there. I have been gone for a while, and to a person, everybody that has left is in better shape spiritually since leaving the company.