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Sorenson Communications

Engaged Employer

Sorenson Communications reviews

3.1

36% would recommend to a friend

(655 total reviews)
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Paget Alves

27% approve of CEO

32% positive business outlook

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

655 reviews
4.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours supportive team free ceus

Cons

shift availability log in requirements

1.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

You will gain exposure to fast-paced environments

Cons

If I could give zero stars, I would. Unless you’re comfortable sacrificing your time, well-being, and professional values, I strongly advise against applying. The company shifts its business model every 6–12 months, reflecting a serious lack of long-term vision or stability. Leadership seems unsure of the company’s direction, and that uncertainty trickles down to every level. The culture rewards silence over contribution. Speaking up or offering a differing opinion is often met with resistance or outright dismissal- where senior management tends to be disorganized, hierarchical, and unapproachable. Employees are overworked and undervalued, with little to no investment in their growth, benefits, or career development. This company has deteriorated significantly and the trend shows no signs of reversing.

3.0
Aug 6, 2025

Bad C suite

Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers who all want to provide the best experience to the disabled community they serve. Very flexible Good work life balance Fully remote Office has free snacks

Cons

The leadership while I was there changed 3 times each with major changes in what they wanted to do. They're owned by a private investment firm which makes every decision profit motivated rather than what's in the best interest for the customers. Underpaid and under appreciated. The pay is very mid and the benefits aren't really that great. They don't offer maternity or paternity leave. The QA to Developer ratio was like 1 QA to 3 developers or more on some teams. This required developers to often assist in manual testing which is okay short term but there was no obvious long term solution other than to "Automate it" which the resources weren't ever allocated and never had a clear plan.

Viewing 46 - 48 of 655 Reviews

Glassdoor has 674 Sorenson Communications reviews submitted anonymously by Sorenson Communications employees. Read employee reviews and ratings on Glassdoor to decide if Sorenson Communications is right for you.