Is Sorenson Communications a good company to work for?

Sorenson Communications has an overall rating of 3.1 out of 5, based on over 677 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 36% of employees would recommend working at Sorenson Communications to a friend and 32% have a positive outlook for the business. The best reviews about Sorenson Communications have been left by employees working as Trainer , Leiter Kundensupport / Betriebsleiter and Video Interpreter .

Does Sorenson Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Sorenson Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sorenson Communications. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sorenson Communications?

36% of Sorenson Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sorenson Communications 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Sorenson Communications?

Captioning Agent (102) , Interpreter (28) , Captioning Agent (CA) (27) , VRS Interpreter (22) , Sign Language Interpreter (20) , Video Interpreter (20) , Caption Agent (19) , Operations Coordinator (17) , Video Relay Interpreter (16) , Account Manager (12) , Communications Assistant (12) , Leiter Kundensupport / Betriebsleiter (12) , Trainer (12) , Captioning Assistant (9) , Customer Service Representative (9)

What are the pros of working at Sorenson Communications according to real employee reviews?

"Flexible schedules and if you're an introvert this job is perfect for you." ((in 36 reviews)); "Flexible work from home." ((in 34 reviews)); "Flexible Hours (I was able to complete schooling and switch my schedule around to fit each semester's hours)" ((in 32 reviews)); "Great for people who are introverts!" ((in 30 reviews)); "Benefits were good." ((in 22 reviews))

What are the cons of working at Sorenson Communications according to real employee reviews?

"Management was poor." ((in 49 reviews)); "low pay and not very flexible on scheduling" ((in 39 reviews)); "NO raise in many many years." ((in 13 reviews)); "Major layoffs in 2022 without much warning" ((in 11 reviews)); "No pay raises for many years." ((in 6 reviews))

What are employees saying about Sorenson Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sorenson Communications layoffs and their outlook for job security at Sorenson Communications in 2026.

What are the top reviewed Sorenson Communications locations?

Salt Lake City , Taylorsville , San Antonio , Henderson , Scottsdale , Rochester , Las Vegas , Tucson , Colorado Springs , Austin , Meridian , Atlanta , Dallas , Houston , San Diego , Denver , Tampa , Saint George , Orem , St. George , Saint Paul , Cincinnati , Riverside , Orlando , Boise , Kansas City , New York , Oklahoma City , Los Angeles , Vancouver

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Sorenson Communications

Sorenson Communications reviews

3.1

36% would recommend to a friend

(658 total reviews)

Paget Alves

27% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.4

Senior management

2.4

Career opportunities

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

658 reviews

5.0

Jun 21, 2013

One of the best companies to work for

Communication assistant

Recommend

CEO approval

Business Outlook

Pros

you have free time and you are allowed to surf the internet and read books

Cons

sometimes when slow it is boring unless you keep yourself busy either watching a movie or reading something on the internet

3.0

Jan 24, 2013

Communications Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easiest job I've ever had. No stress. Allowed to web surf & watch videos in between calls. Great part time job for a couple months, but long term will drive you insane.

Cons

No opportunities for advancement or development. Management doesn't care about the employees, they just want you to sit in a cubicle & stay on the phones all day. Not flexible with scheduling if you are full time. Boring!

2.0

Jan 16, 2011

mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the good part about working @ Sorenson was access to management. They were always accessible- 24/7

Cons

There was limited encouragement of advancement and even though HR posted opportunities, they were almost always 'filled before posted' to the general company.

Viewing 640 - 642 of 658 Reviews

Jobs at Sorenson Communications

Sign Language Interpreter - ASL/English VRS - Part Time - San Juan, Puerto Rico

Sign Language Interpreter - VRS - Part Time - Houston, Texas

Sign Language Interpreter - VRS - Part Time - Manhattan, New York

Manager of VRS Marketing

Sign Language Interpreter - VRS - Part Time - Tucson, Arizona

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One of the best companies to work for

Communications Assistant

mediocre

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