Sorenson Communications reviews

Since the shift to private equity ownership, the company’s focus has moved strictly to short-term financial metrics at the expense of the long-term mission. This has resulted in an environment of perpetual instability, marked by frequent and unending layoffs. ​The current senior leadership culture is problematic. There is a pattern of "transformative changes" that lack strategic logic and seem to dismantle high-performing systems without a viable replacement. Accountability is inconsistent at the executive level; specifically, the Office of the CIO has become a primary driver of turnover. The leadership style there is characterized by a lack of transparency, gaslighting, and a tendency toward blame-shifting, which has directly caused a significant exodus of top-tier talent. ​Furthermore, the CEO's office appears to overlook these internal cultural failures, allowing for a political environment where "divide-and-conquer" tactics take precedence over collaboration and results.

Layoffs at least a couple times a year since 2022, usually laying off at least dozens or hundreds at a time.