employer cover photo
employer logo
employer logo

Sorenson Communications

Engaged Employer

Sorenson Communications reviews

3.1

36% would recommend to a friend

(655 total reviews)
avatar

Paget Alves

27% approve of CEO

32% positive business outlook

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

655 reviews
1.0
Jan 27, 2026

Layoffs Every Quarter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good mission. Everyone good has been burnt out or laid off.

Cons

* Always overlooks current employees for promotions vs outside hires * No Longer Remote Work * Layoffs once a quarter * No Competent direction from leadership There has been layoffs every quarter lately. Management seems to have no clear goal for the company. Well performing employees are laid off, and then we end up hiring for the same position a few months later.

3.0
Jan 20, 2026

Okay Starter Job

Recommend
CEO approval
Business Outlook

Pros

- Flexible Hours (I was able to complete schooling and switch my schedule around to fit each semester's hours) - Don't interact with anyone all day aside from occasional meetings with TAs - Once you get the Dragon program trained, it's easy sailing - Friendly TAs

Cons

- No advancement available. Your pay is your pay. Maybe one tiny raise by the end of year 1. All subsequent years, you're giving things like a free blanket and water bottle and random camping gear. Example: For Employee of the Year, I got a plaque with my name on it and a sandwich. Questions about a raise were met with offense. - When I had a fever of 102 and informed a TA, they told me I still needed to work (this was when everything was in person, so I had to come into the office). - Opportunities are available for full-time, but they're a first-come, first-served basis and you have to apply for it by going through an interview process with others. - If your headset breaks, they do not provide you with a new one unless you pay for it with your own money despite it being a mandatory requirement for the job. - Very high turnover. - You're on a call your ENTIRE shift aside from breaks with only a few seconds between calls for a break. I have jaw problems from all the talking I had to do for this job.

2.0
Jan 19, 2026

Constant layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home Didn't feel pushed to crunch

Cons

Constant business changes resulting in constant layoffs.

Viewing 16 - 18 of 655 Reviews

Glassdoor has 674 Sorenson Communications reviews submitted anonymously by Sorenson Communications employees. Read employee reviews and ratings on Glassdoor to decide if Sorenson Communications is right for you.