Sovos reviews

3.4

59% would recommend to a friend

(580 total reviews)
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Kevin Akeroyd

44% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.4 out of 5 stars, based on 580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

580 reviews
1.0
Feb 24, 2026

Leadership issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff make the best with what they're given.

Cons

Products are mostly independent and not interconnected (no platform) and difficult to sell. Poor compensation compared to competition. Executive leadership is focused on PE exit, not doing what's right for employees or customers. High customer churn as well. High performing sales staff being put on PIP's for recent slowdown in company performance. BDR inbounds are not qualified and mostly useless. Market appears to have caught on to the fact the products are difficult to deploy.

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Sovos Response
3mo
Thank you for taking the time to share your experience. We genuinely value candid feedback, and we can hear the frustration behind these words. The dedication of our people is something we are proud of, and we take seriously any concern that employees are not feeling well-supported. We want to address the concern around performance management directly. A PIP is a structured, documented opportunity for an employee to meet defined expectations with clear support and a path forward. Every decision of that nature involves careful review and meaningful dialogue with the employee. We hold ourselves to a high standard of fairness in that process, and we recognize that when those decisions feel disconnected from individual effort, it erodes trust. That is something we are attentive to. On compensation, we regularly benchmark against industry standards and remain committed to ensuring our total rewards package is competitive for those who perform. We wish you all the best in your next chapter and are grateful for the time and effort you contributed as a Sovosian. We hope your future endeavors are fulfilling and rewarding. - ‎Colleen Schlagel, Chief Talent Officer
3.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent local management (Europe) Nice working environment & culture (Europe) Completely remote

Cons

Poorly managed from corporate perspective (US) No pay increase for 4 years, despite global inflation and increasing customer fees YoY Highly understaffed from delivery perspective Lower pay compared to many similar roles

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Sovos Response
3mo
Thank you for taking the time to share this feedback, and I am glad to hear that your local management and working environment in Europe have been positive experiences. Those relationships and the culture our regional teams build matter enormously to us, and it is meaningful to know that is coming through. I want to address your concerns directly, because they deserve a real response. Compensation is something we take seriously, and I understand the frustration when pay feels disconnected from the broader economic environment. Sovos evaluates compensation on a consistent basis and remains committed to offering packages that are competitive within the markets where we operate. Regarding resourcing, ensuring our delivery teams are set up for success is a priority, and feedback like yours helps inform how we think about where investment is needed most. We want Sovos to be a place where people feel supported and fairly recognized for their contributions. Your perspective is valued, and we appreciate you raising it. Best, Alice Katwan - President, Revenue
4.0
Feb 11, 2026

New Hire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team is very welcoming with a structured onboarding process. The hiring process was quick and through

Cons

None at the moment but reserve the right to change later

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Sovos Response
3mo
Thank you so much for taking the time to share your early experience with us! We are thrilled to hear that your onboarding has been smooth and that you have felt welcomed by the team. Providing a structured start and an efficient hiring process is something we work hard to deliver, so it is wonderful to know it made a positive impression. We are excited to have you as part of Sovos and look forward to supporting your growth and development as you settle into your role. If you ever have questions or feedback as your experience evolves, please do not hesitate to reach out to your manager or the Talent Team. We are here to help you thrive. Welcome to the team, and here is to a great journey ahead! - The Sovos Talent Team
Viewing 13 - 15 of 580 Reviews

Glassdoor has 885 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.