Sovos reviews

3.5

60% would recommend to a friend

(585 total reviews)
avatar

Kevin Akeroyd

50% approve of CEO

47% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

585 reviews
4.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Great internal teams, lots of facetime with clients.

Cons

Another department's struggles in recent years is suddenly hoisted upon you to fix, resulting in angry clients and working far outside your given parameters.

avatar
Sovos Response
3y
Who would have thought that working for a tax software company could be fun?! I’m constantly impressed by our departments and truly believe it’s our people that make Sovos the fun, successful company it is today. We emphasize working as one team and prioritize collaboration to help our clients manage the complexities of global tax. That takes a lot of work and I am proud at how dedicated our employees are to that mission. With that said, our intention is not to overwhelm our hardworking Sovosians. If you don’t feel like your workload is manageable, please make sure to speak with your manager. Or if you’d feel more comfortable - I’d be happy to discuss this with you further. Thank you for all you do, Ruth Fornell
4.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, e.g. time off.

Cons

Can be disorganised at times.

avatar
Sovos Response
3y
Thanks for leaving a review. We take benefits very seriously and it’s always great to hear when employees find value in these programs! Fortunately, we’ve been able to celebrate lots of growth across the organization over the last few years and with growth comes change. It does require us to lean into our core value of Be Adaptable, but also enables us to meet the ever changing requirements of tax. We appreciate all the work you’ve done for us. Ruth Fornell
2.0
Oct 6, 2022

Get in, get out.

Recommend
CEO approval
Business Outlook

Pros

The benefits are decent and you'll find some really great people here, but that is just about it. Granted some departments are better than others.

Cons

Management is a joke. People who advocate for better processes get fired or ignored. They'd instead promote people to management who have a poor attitude, gossip to teams, are so green and don't have enough knowledge of the job, and pass off tasks. Turnover is insane because the training and management are so lacking, and the workload is completely unmanageable, so no one wants to stay here long term - so expect to have several managers in your time here even if it's as short as a year. The amount of stress in TRR specifically you will NOT be compensated for. You're going to work an average of 60-70 hour weeks in a season, and then be passed up for bonuses & promotions, repeatedly. Favorites get recognized, and the rest end up getting pushed out and either transfer or quit. And forget seeing even a little bit of diversity here, they might say they strive for diversity with the added DEI team, but it's not true. In the years I've been here I've rarely seen anyone hired who isn't white and totally conventional.

avatar
Sovos Response
3y
Thank you for taking the time to share your thoughts. I agree, great people work at Sovos. I consider myself fortunate to work alongside so many talented, engaged people. I am sorry to hear that you have had a negative experience with some managers. Career development is incredibly important to our organization and, in managed services specifically, having managers who have done the work themselves and understand the challenges that their frontline employees face is a tremendous asset. I am also sorry to hear you feel you were passed over for bonuses and promotions. In Managed Services, there are multiple opportunities over the course of a year for our employees to receive both merit increases, bonuses, and promotions to acknowledge the work that goes into our busy tax season. I can also assure you that we have never fired anyone for advocating for better processes. To the contrary, I encourage all our employees to proactively advocate for change where they see opportunity for improvement. Our commitment to process improvement is what led us to hiring our first ever Global Leader in Managed Services, who spent time in our Minneapolis office recently listening to the team's feedback and concerns. Finally, to address your comments about diversity, we are still early in our journey (but nearly 2 years since we purposefully chose this path). We have made great strides with our DEI team but agree more work to be done. We know that having a diverse group of employees benefits all our employees, and I am committed to continuing to work with our leaders to impact positive change there. I wish you luck in your future endeavors, and thanks again for the feedback.
Viewing 238 - 240 of 585 Reviews

Glassdoor has 892 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.