Spectrum Field Operations Support II reviews

3.1

43% would recommend to a friend

(647 total reviews)
avatar

Chris Winfrey

36% approve of CEO

40% positive business outlook

Field Operations Support II employees have rated Spectrum with 3.1 out of 5 stars, based on 647 company reviews on Glassdoor. This indicates that most Field Operations Support II professionals have a good working experience there. Spectrum is rated in line with the average (within 1 standard deviation) by Field Operations Support II professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

647 reviews
4.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Cable is a fun job. Charter gives you all the tools and skills required to do the job and gives raises according to merit. Cable is a trade, and the opportunities are endless.

Cons

As a technician, you are the face of the company to customers. Customer service makes promises that you as the tech are expected to keep, and which can be unnecessary. Pay rate starting out could be better.

3.0
Feb 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Company once made a lot of money, and compensated with a lot of money. For the people they like, the promotions are almost limitless. Adlink threw some of THE BEST Christmas Parties (Mansion in the Hollywood Hills, Mansion in Beverly Hills, etc...). Given a great deal of autonomy to be your own boss, and set your own schedule (within limits).

Cons

For the people senior managers were neutral or didn't get along with, those employees could forget about a promotion entirely. During my last year with this company of 135 employees that made 300 Million Dollars that year in advertising, it was really sad to listen to all the senior managers running around claiming that "Adlink was doing terrible, and had to make some severe cutbacks". Please. If you were in a technical position, expect to spend 50, 60, or 70 hours working a week, only to be never told how good of a job you were doing, or shown even the smallest amount of gratitude for your hard efforts.

Viewing 646 - 647 of 647 Reviews

Glassdoor has 20,072 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.