Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spectrum

      Engaged Employer

      Spectrum Inbound Customer Service Representative reviews

      3.6

      47% would recommend to a friend

      (7 total reviews)
      avatar

      Chris Winfrey

      Not enough data to show CEO approval

      48% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      3.9

      Senior management

      3.9

      Career opportunities

      3.5

      Culture & values

      3.5

      Diversity & inclusion

      3.0

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      2.0
      Jun 24, 2026

      Good benefits but heavy micromanagement and sales pressure

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get extra paid for commission of sales. There's a lot of nice benefits after 3 months, 6 months and a year of hiring.

      Cons

      The position is customer service representative, but you have to sell anyway. They micromanage everyone in front of everybody. Constant inquiries about why the sell didn't complete, you have to say how are you going to fix it. Everything it's tracked, registered and repeat to you the next day, because you get advised before your shift ends during training. The personal rotation is higher than it other companies.

      Viewing 1 - 3 of 7 Reviews
      Related searches: Spectrum Inbound Customer Service Representative jobs | Spectrum Inbound Customer Service Representative salaries | Spectrum benefits | Spectrum interviews | Spectrum conversations
      Spectrum reviewsSpectrum Inbound Customer Service Representative reviews

      Glassdoor has 20,007 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.