Spectrum reviews

3.3

52% would recommend to a friend

(18,904 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good new hire training. Weekly one on ones with your supervisor.

Cons

Limited opportunities for promotion. Critical information needed by reps on the phone not always provided.

3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. 6% 401k match.

Cons

Slow growth. There aren't many opportunities at the Louisville location. Management doesn't have authority to make real changes which is a positive for some people because they can't just fire someone, they are basically managing attendance for the most part.

1.0
Feb 13, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

It provided me with a paycheck

Cons

The customers were awful, the management forced unrealistic expectations on you, and it was just a miserable experience all around. Worst job I've ever had

Viewing 301 - 303 of 18,904 Reviews

Glassdoor has 19,985 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.