Spectrum reviews

3.3

52% would recommend to a friend

(18,915 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training, Great benefits, including tuition reimbursement and health, dental and life insurance. Bonus pay for holidays. Free internet and cable. Additionally, if you're not scheduled to work on a holiday, you will still get paid for that day.

Cons

You have no say in your schedule for about the first 6 or so months. Very hard to be approved for time off if you work on the weekends. They are also very strict on attendance. Their grading system is AI based and can be hit or miss sometimes. There are times where your scores will suffer due to something another agent did on a customer's account.

1.0
Jan 18, 2026

Mute Feedback

Recommend
CEO approval
Business Outlook

Pros

The co-workers and the bond that we share was the only highlight.

Cons

Leadership provides minimal to no feedback and will provide unfavorable action based on opinion.

3.0
Jan 18, 2026

OK

Recommend
CEO approval
Business Outlook

Pros

Good WLB Interesting problems Flexible schedule

Cons

Egoistical management Horrible raises and you will lose money here the longer you stay with inflation

Viewing 400 - 402 of 18,915 Reviews

Glassdoor has 19,996 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.