Is Spectrum a good company to work for as a Phone/Internet Support?

Phone/Internet Support professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 40 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Phone/Internet Support Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Phone/Internet Support interview questions at Spectrum .

Does Spectrum pay Phone/Internet Support employees well?

Phone/Internet Support professionals rate their compensation and benefits at Spectrum with 4.6 out of 5 stars based on 40 anonymously submitted employee reviews. This is 19% better than the company average rating for salary and benefits. Find out more about Phone/Internet Support salaries at Spectrum.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (474) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (363) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3309 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 620 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 325 reviews)); "Good training and stability within" ((in 315 reviews)); "The pay is good and it's great to get commission too." ((in 305 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1194 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "Bad managers and don’t care" ((in 276 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 264 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 252 reviews))

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Spectrum

Spectrum Phone/Internet Support reviews

Item: Spectrum
Rating: 4
Author: Current employee - Internet/Phone Repair

2.6

36% would recommend to a friend

(40 total reviews)

Chris Winfrey

99% approve of CEO

22% positive business outlook

Ratings by category

4.6

Compensation and benefits

3.0

Diversity & inclusion

3.0

Career opportunities

1.9

Culture & values

1.7

Work/Life balance

1.6

Senior management

Phone/Internet Support employees have rated Spectrum with 2.6 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Phone/Internet Support professionals have an average working experience there. Spectrum is rated 27% below average by Phone/Internet Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

4.0

Jun 24, 2014

Full of opportunities

Internet/phone repair

Recommend

CEO approval

Business Outlook

Pros

From the moment I was told I had the job, I was told about the endless possibilities with Charter for advancement. With the growth projected in the St.Louis area, Charter is growing by leaps and bounds.

Cons

I Don't have any so far.

Viewing 40 - 40 of 40 Reviews

Jobs at Spectrum

Customer Service Representative | Billing Support

Customer Service Representative | Billing Support

Customer Service Representative | Technical Support (Bilingual)

Customer Service Representative | Technical Support

Customer Service Representative | Technical Support

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Spectrum Phone/Internet Support reviews

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