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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,924 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Dec 16, 2025

      It's a grind

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your co-workers really make you feel like you are in a community that wants you to succeed. The benefits are top notch, health insurance alone is a reason to stick around a while

      Cons

      The CRM is very messy and unorganized. It is very difficult to see if something mark your account is actually your account. Furthermore, the processes to complete a contract seems to have many roadblocks which keeps you from closing in a timely manner. I feel like upper management does not trust managers on the ground level to allow them to run their teams effectively. EVERYTHING you need (even the small stuff, like moving an account into your name, must be submitted to the top to review, leaving your manager uninvolved.

      3.0
      Dec 15, 2025

      Can be rigid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will meet some kind, and smart people. Good pay, the gym is amazing, the office is nice. On occasion there's some fun events.

      Cons

      Rigid company culture, overall people seemed anxious and worried about their jobs. There's been a few rounds of layoffs over the last year. The higher up you are the less time you'll likely spend with your family. Building is very hot in some areas and freezing in others.

      3.0
      Dec 15, 2025

      Depends on the store manager

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free home internet if you have Spectrum (they are my only option at my house) - Half off phone - Tuition Assist - Really solid insurance

      Cons

      - Store Manager can be horrible to deal with - Unrealistic goals with horrible commission structure - Schedule is random and can change on a dime depending on call outs esp if you work in a smaller store.

      Viewing 493 - 495 of 18,924 Reviews
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      Glassdoor has 20,005 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.