Spectrum reviews

3.3

52% would recommend to a friend

(18,895 total reviews)
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Chris Winfrey

53% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money with commission and incentives. Great benefits and PTO. Very fun and friendly environment/culture. Every day is different and that keeps it interesting and not monotonous. Learn lots of new skills with talking to different people from all different walks of life. Ample opportunities for growth within the company.

Cons

Dealing with upset customers- though in the sales department, most the time you dont have to deal with their issue as it is customer service that handles that. Work can get repetitive after a while, but thankfully the day to day vibes keep it interesting for the most part. The pressure can be stressful at times, but my leadership has always done a good job at not making it too stressful- the stress is just like any other sales job.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive Compensation and Benefits Career Growth Opportunities/ Tuition Reimbursement People focused and employee engagement driven

Cons

There is no better place to work in Syracuse than Spectrum. It's a job and has its pitfalls for sure. You are expected to follow expectations and do the job as trained.

Viewing 100 - 102 of 18,895 Reviews

Glassdoor has 19,975 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.