Is Spectrum a good company to work for as a Internet/Phone Repair?

Internet/Phone Repair professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Internet/Phone Repair Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Internet/Phone Repair interview questions at Spectrum .

Does Spectrum pay Internet/Phone Repair employees well?

Internet/Phone Repair professionals rate their compensation and benefits at Spectrum with 4.6 out of 5 stars based on 32 anonymously submitted employee reviews. This is 19% better than the company average rating for salary and benefits. Find out more about Internet/Phone Repair salaries at Spectrum.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (475) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (364) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3265 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 624 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 326 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 320 reviews)); "Good training and stability within" ((in 312 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1209 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "Trainers and managers don't communicate" ((in 278 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 255 reviews))

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Spectrum

Spectrum Internet/Phone Repair reviews

2.6

38% would recommend to a friend

(32 total reviews)

Chris Winfrey

99% approve of CEO

23% positive business outlook

Ratings by category

4.6

Compensation and benefits

3.2

Career opportunities

3.1

Diversity & inclusion

2.4

Work/Life balance

2.0

Culture & values

2.0

Senior management

Internet/Phone Repair employees have rated Spectrum with 2.6 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Internet/Phone Repair professionals have an average working experience there. Spectrum is rated 27% below average by Internet/Phone Repair professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

4.0

Mar 13, 2023

Great pay

Internet and phone repair representative

Recommend

CEO approval

Business Outlook

Pros

Pay is great. Management can be relaxed (night shift managers easier to deal with) recvd multiple raises while working

Cons

Calls are back to back and never ending Was hard to get off night shift after switching to it

1.0

Dec 11, 2022

Run

Internet/phone repair

Recommend

CEO approval

Business Outlook

Pros

Benefits were decent. On-site cafeteria was nice.

Cons

If you want a company that'll change what you're expected to do outside of the realm of your job description several times per year, this is the place to go. Otherwise, steer clear.

4.0

Sep 11, 2022

Not for everyone

Internet/phone repair

Recommend

CEO approval

Business Outlook

Pros

Stable job with growth opportunities

Cons

Can be difficult working with customers all day everyday

Viewing 10 - 12 of 32 Reviews

Jobs at Spectrum

Community Solutions Central Operations Specialist I

Community Solutions Customer Service Representative I

Business Sales Representative

Call Center Sales Representative (Bilingual English/Spanish)

Inbound Business Telesales Representative (Bilingual)

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Spectrum Internet/Phone Repair reviews

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Great pay

Run

Not for everyone

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