Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training. There is an extensive on boarding program that was very helpful to our agents that may have not had a ton of technical experience.

Cons

Lack of approachable leadership. If you didn't work 8a-4p you could forget about having anyone to ask if you had a question or problem, especially Human Resources. While I understood that someone couldn't be there everyday all day, that didn't stop the questions and problems from happening. It was a 24x7 center and management and HR was gone by 5p.

4.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to advance if one truly cares and takes the time to network properly. Discounted services if you live in the company foot print.

Cons

Coworkers who have an entitlement attitude. You work your tail off and they expect to be given everything.

4.0
Mar 10, 2014

Good Experience

Recommend
CEO approval
Business Outlook

Pros

Good working environment, and friendly team. Good Benifit

Cons

Not much room to advance

Viewing 18508 - 18510 of 18,926 Reviews

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