Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,913 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Jun 30, 2014

      Don't work here, seriously they suck.

      Tier i technical support hsi and ttm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok pay if you want to work overtime and don't mind being yelled at all day this is your place.

      Cons

      Constantly forcing people to change their shifts, being yelled at by people for first world problems, Charters service is absolutely terrible and that is why there are so many complaint calls. The contractors do not care about the customers and then the customer calls in and yells at you. There are constant outages that upset people and charter doesn't seem to care as long as they are making a profit.

      3.0
      Jun 29, 2014

      Door to door for a higher priced service..tough!

      Direct sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ramp up comp is generous, but after that, I could see it would be difficult to meet quote which they had just moved up to 12 sales per month. Hard to sell triple play when most people have no need for a home phone service.

      Cons

      Very hard to sell triple play at a high cost compared to the competition, namely Dish.

      3.0
      Jun 27, 2014

      Good but overworked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good, free services are a great perk, most supervisors are very nice. Good room for advancememtn

      Cons

      Overworked, when I was an hourly employee I worked about 9-10 hours a day which was fine, but when i switched to Salary I ended up working a minimum of 75 hours every single week. The work load was way too much, several others in my department were experiencing the same thing.

      Viewing 18550 - 18552 of 18,913 Reviews
      Related searches: Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum interviews | Spectrum conversations
      ReviewsSpectrum reviews

      Glassdoor has 19,994 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.