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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,921 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Oct 28, 2011

      Charter is a pretty decent place to work... It was anyways..

      Broadband technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of room for promotion. Great amounts of feedback and a sense of pride in doing a good job. A great "team" feeling. Promotions based on performance more than seniority. Plenty of recognition in doing a good job. Clean but casual atmosphere with a lot of diversity. Great pay for the type of work.

      Cons

      Management seems to make drastic changes every month or so and is always moving around, once you get to know your supervisors name you have a new one. Doesn't feel like upper management really cares about the center in Louisville at all even though it's the flagship center. Sales are pushed which is acceptable at times but seems to overshadow actual technical support abilities after some time.

      4.0
      Sep 28, 2011

      Fair, but slow

      Broadband technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working outside, independence to do your job, company vehicle, tools, Fun co-workers, Direct supervisors are usually promoted from within, so you have a guy who has "Been there, Done that" fighting for you with upper-management.

      Cons

      Poor training, Upper Management looks down on employees,Corporate reserves right to monitor your personal equipment on lease from company, unorganized work day, get 2 hour jobs dropped on you 5 minutes before your day is over nearly every day.

      1.0
      Sep 27, 2011

      No Growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You receive complimentary service when living in service area. Benefits are not that expensive. Very laid back atmosphere and not micro managed.

      Cons

      So many. The pay primarily. No opportunity for growth. Upper management does not deserve their position especiallt being they dont know many functions.

      Viewing 18598 - 18600 of 18,921 Reviews
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      Glassdoor has 20,002 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.