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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,918 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Jun 27, 2008

      Charter is OK to get service from, but I would only work there as a last resort.

      Hsd i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cable/Internet...and pretty easy job as long as you don't mind never being recongnized or having any chance at advancement.

      Cons

      Management did not care at all about the employees. Equipment was barly working, but never replaced. Promotions were given based on who sucked up the most...and went to the least qualified generally. Complaints were ignored. Co-Workers had no respect for anyone. I was doing the work of someone three levels above me, covering twice the calls and fixing problems that those who were promoted over me had no clue how to fix, but because they kissed up to the boss more, they got the raise. I was also shafted on the schedule, being forced to work weekends when scheduling was by seniority according to management...because the idiots that were hired after me were cuter and the manager wanted to impress them.

      3.0
      Jun 20, 2008

      Charter - not as bad as you think

      Network specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are significant. These include free cable TV and Internet service and other services are deeply discounted. A 50% match of the first 5% contributed to the Fidelity managed 401(k) program. And the vacation, sick time, and insurance policies are fair. For the technically inclined, you have a chance to work on the latest gear offered by Cisco, Motorola, etc.

      Cons

      -Dealing with the enmity of neighbors and friends. -Morale within Charter has never been good as many employees worry about the prospect of Charter being sold or losing their job. -There appears to be a great discrepancy between corporate divisions; the further north you go, the better the work quality seems to get. -There is not real training, just on the job training.

      1.0
      Jun 11, 2008

      Exactly what you would expect...Don't do it, you will want to switch back.

      It consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large Company, dress code is not too strict. Many people are professional and the environment is very nice and updated in the headquarters. Many people are pleasant. Senior management professionals are very good at what they do.

      Cons

      Politics...way too much of it. Much like what Charter does for its customers, it does for its employees. They promise you the world, and then drop the ball on delivery. There are a tremendous amount of contractors and the place is kind of like a revolving door. It is very difficult to rely on any individuals for support, or as a resource as they may not be there the next week, very frustrating. On top of that, the mid level managers (who do stay) are always stuck on their stake or voice in any project and can't get past their own thoughts and opinions to see other people's point of view. This is not all of the managers, but defintiely quite a few of them.

      Viewing 18628 - 18630 of 18,918 Reviews
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      Glassdoor has 19,999 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.