Spectrum reviews

3.3

52% would recommend to a friend

(18,893 total reviews)
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Chris Winfrey

53% approve of CEO

46% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Sep 15, 2012

busyness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Non-stop action and fast pace, if you love to work hard and fast this is the place for you. Great working facilities with great equipment. Large office areas with lots of room. Break rooms are excellent. Human Resources departments are great as company policies are delineated. Centrally located in the Tampa Bay Area.

Cons

Long hours. Some shifts are overnight.

1.0
Sep 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, decent money, pretty good conditions

Cons

The Big Lie - I was hired to work in tech support and discovered that over 70% of my performance evaluation was based entirely on how well I attempted to upsell additional products during support calls. Scheduling is absolutely awful in all phases - often the lowest census would be during the busiest times, and conversely the highest census would be when the phones weren't ringing at all. Forget ever having consecutive days off, or ever taking a sick or vacation day - "We're understaffed - we need you to come in" is a constant refrain when those are requested. Quite frankly, I'd rather live in a cardboard box than work there again.

Viewing 18769 - 18771 of 18,893 Reviews

Glassdoor has 19,973 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.