Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,875 total reviews)
      avatar

      Chris Winfrey

      54% approve of CEO

      46% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jun 12, 2008

      CHARTER-AN OUTSOURCED U.S. COMPANY

      Customer service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      CHARTER COMM. IS A PRETTY NICE PLACE TO WORK. THE HAVE GREAT BENEFITS AND GREAT COMPENSATION. THEY ALSO SPEND A GREAT AMOUNT OF MONEY ON EMPLOYEE RECOGNITION AND REWARDS FOR MEETING STANDARDS. THEY WERE EVIROMENTALLY FRIENDLY WHEN IT CAME TO RECYCLING AND A PAPERLESS COMPANY. THEY ALSO HAVE SOME GREAT AMMENITIES IN THERE OFFICES (SLEEP ROOM AND A DAY CARE).

      Cons

      SOME OF THE DOWNSIDES AT CHARTER WERE THE LACK OF KNOWLEDGE BY SOME OF THERE UPPER MANAGMENT. ALSO IN 2006 THEY CLOSED 7 OUT OF THE 11 U.S. CALL CENTERS TO OUTSOURCE IN ASIA AND MEXICO. THEY ALSO HAVE SOME BAD FINANCIAL OFFICERS THAT HAVE TAKEN THE COMPANY IN TO A SEVERE DEFICIT.

      1.0
      Jun 11, 2008

      Exactly what you would expect...Don't do it, you will want to switch back.

      It consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large Company, dress code is not too strict. Many people are professional and the environment is very nice and updated in the headquarters. Many people are pleasant. Senior management professionals are very good at what they do.

      Cons

      Politics...way too much of it. Much like what Charter does for its customers, it does for its employees. They promise you the world, and then drop the ball on delivery. There are a tremendous amount of contractors and the place is kind of like a revolving door. It is very difficult to rely on any individuals for support, or as a resource as they may not be there the next week, very frustrating. On top of that, the mid level managers (who do stay) are always stuck on their stake or voice in any project and can't get past their own thoughts and opinions to see other people's point of view. This is not all of the managers, but defintiely quite a few of them.

      Viewing 18874 - 18875 of 18,875 Reviews
      Related searches: Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum interviews | Spectrum conversations
      ReviewsSpectrum reviews

      Glassdoor has 19,954 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.