Spectrum reviews

3.3

52% would recommend to a friend

(18,909 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Apr 17, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are great, with good health care and free cable services. The quality of training is very good, the company makes sure you are prepared for your first day solo.

Cons

There is an extreme lack of accountability between departments. There are man times when something gets passed on to someone else and the customer is the one that suffers. Also, outsourcing our call centers is not effective. More customers leave us everyday because they do not receive quality help on the phone, and when they come in they hear a different story.

4.0
Aug 28, 2010

They take good care of their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very competent work force to be around. Well connected departments. Great health benefits.

Cons

Specifically in the the public access department, career advancement is just about non-existent.

4.0
Nov 1, 2009

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Same challenges as most larger organizations. Leadership is focused and empowers its people to be contributors to the company's success

Cons

Same challenges as most larger organizations.

Viewing 18907 - 18909 of 18,909 Reviews

Glassdoor has 19,990 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.