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      Spokeo

      Engaged Employer

      Spokeo reviews

      3.5

      61% would recommend to a friend

      (168 total reviews)
      avatar

      Harrison Tang

      72% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Spokeo has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spokeo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      168 reviews
      5.0
      Mar 14, 2014

      My first experience taking a job that actually under promised and over delivered

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and culture. It's neither a big cooperation that drains your soul or an eager startup that demands it. Fantastic benefits and perks where employees are treated very well, but more importantly, I feel empowered to do great work, and feel the management is extremely supportive when it comes to improvement and change. There's no "status quo" or "be a rockstar/ninja" fluff, ego or propaganda. Just a bunch of smart, friendly people doing some pretty darn good work and enjoying themselves along the way.

      Cons

      It's a startup that's grown up really fast. As a result, lots of processes still need to mature to catch up with the speed at which the company has expanded.

      1.0
      Oct 28, 2024

      Questionable leadership in an unethical industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation and benefits for a small company

      Cons

      Majority of revenue is driven by deceiving customers that have forgotten to cancel their subscriptions, resulting in an unsustainable business model. Leadership is attempting to shift from consumer to B2B sales. However, company is struggling to gain a foothold in B2B. Leadership lacks clear direction, with founders in a constant power struggle over where to take company. Company is a revolving door, with employees being let go with no prior warning. All high performers have left the company.

      avatar
      Spokeo Response
      1y
      Thank you for sharing your feedback. We’re glad you found our compensation and benefits competitive. As you noted, despite our relatively small size, we strive to support our team members with compensation and benefit plans that are on par with, if not better, than those offered by the bigger companies with whom we often compete for talent. Transparency is central to our customer experience, and we work hard to ensure subscription terms are clear. Our addition of B2B solutions is also an exciting step for the company. We’re encouraged by the progress we’re making and looking forward to the opportunities ahead. Leadership alignment and employee experience continue to be priorities for us. While business changes and transitions can impact turnover, we’re proud of the dedicated team driving Spokeo’s mission forward and the fact that our average tenure across all of Spokeo is, as of the writing of this response, 5.4 years. We value input from all perspectives and are committed to continuous improvement. Thank you for contributing to the conversation.
      3.0
      Oct 19, 2022

      Not bad, but not great.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many positives to Spokeo. The founders of the company are mostly not bad guys. They have grown the company and have made it fairly successful. Spokeo in general is not a bad place and you can get some good experience with them. Their benefits are actually really good and they will give bonuses yearly, even during bad years. PRO's: - Medical/Dental - Bi-yearly merit reviews (*read cons as well) - Yearly bonuses - Daily lunches (in office) - Monthly stipend to help with Internet for remote workers - Fly you back to CA for most staff that live out side LA for Spokeo Yearly meeting. - Holiday parties with raffles that actually give out really nice prizes. - Nice office with amenities that offer a great break from work - Pool table, Ping Pong & Foosball.

      Cons

      The CONS, yeah, they have them. It seems that the founders to not like to or are afraid of letting go of certain people. These are all events that have been chatted throughout the company, so there is nothing new here. Most employees know about these because we talk to each other. - One manager has so many complaints about them and targets those under him on the sly as to not draw attention. This person was not even liked by those that would be under him and other that would work with him, yet the founders thought they should be hired. - One manager that use to use their position to play mental games under the guise of 'I'm only joking'. This manager has made a few of their subordinates cry due to their "joking". This manager has also been reported as well. - One manager who was rarely around pre-covid and was found to be working a whole other full time job during Spokeo normal business hours. Basically, monetarily stealing from Spokeo an only providing a small percent of actual work. Yes, Spokeo kept this manager. - They also seem to hire grifters that sell these awesome 'goods' only to be found out to be charlatans selling a bag of empty lies. They have done this more than once and will roll out the red carpet for these people. Yeah, they (the founders) have to take it on the chin because at the end, it is their money that is going out the door. If they would just listen to people that say 'No' to these types of people they wouldn't have people running (quitting) from them. I find it strange on why Spokeo would keep such people when they seem to be causing more problems within the company than to just start over or find someone internally that can step up. I guess they are afraid of these managers for whatever reason. Your bi-annual review is based on your work. If you are a solid worker, but like to speak up about certain issues that were raised on review on July 19 ( Glassdoor review) chances are you will not get your potential. Call Center jobs suck- plain and simple. Anytime you have to deal with the public and their money is never ever an easy task. Spokeo does do extra events for the CSR side, but maybe provide other means of reducing phone fatigue.

      avatar
      Spokeo Response
      3y
      Thank you for leaving such a detailed review. “Listen with Empathy” is one of our core values, and we always take the opportunity to listen and learn from current and former teammates. It’s great to know that the benefits and perks we offer at Spokeo are making a positive impact on workplace experience. Regarding your statement, please know that people will always be our number one priority to our managers and founders. We have leadership development programs and other training resources available for all managers and individual contributors. We also have a system in place making sure we check-in with managers, new hires, and other team members throughout the year. We are hopeful that this extra attention will help all teammates feel heard and supported while we continue to develop them, whether at the individual contributor or people manager level.
      Viewing 61 - 63 of 168 Reviews
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      ReviewsSpokeo reviews

      Glassdoor has 178 Spokeo reviews submitted anonymously by Spokeo employees. Read employee reviews and ratings on Glassdoor to decide if Spokeo is right for you.